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2012
October
F
Franchise Social media Survey
Franchise Social media Survey
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What social platforms are you currently using on behalf of Qdoba? Check all that apply.
Facebook
Twitter
Yelp
Foursquare
YouTube
Google Places
Google+
Pinterest
Instagram
None
Other
Who currently manages these platforms?
Franchise owner/operator
Dedicated personnel (i.e. marketing employee)
Restaurant employee (i.e. GM)
Agency partner
3rd party contractor (i.e. hired only to do social media for your company)
Other. Please specify:
How do you manage these platforms?
Manually (respond and post directly from these platforms)
Agency partner
3rd party management tool (i.e. Hootsuite, TweetDeck, etc.)
Other. Please specify:
How much time per week do you spend doing the following:
0 - 1 Hour
1 - 2 Hours
2 - 4 Hours
4 - 6 Hours
6+ Hours
N/A
Posting/updating content (i.e. status updates, photos, etc.)
Responding/engaging with guests
Looking at your Facebook Insights
Monitoring your reviews on Yelp
Do you use content/ideas from the following resources? Check all that apply
Monthly Editorial calendars
Social Media Guides (i.e. for holidays and promotions)
Content from the National Facebook page
Creative from corporate or the Graphic Design team
Other brands/other Qdoba markets on social media
I create my own local content
What kinds of content do you most frequently include in your social posts?
Photos
Videos
Coupons/other promotional images
Links
Facebook Polls/Questions
Plain text status updates
Do you currently have the following for social media? Check all that apply.
Local strategy for social media
Budget
Dedicated resource/time
Rate your level of comfort and knowledge using the following social media platforms on a scale of 1-5 (1 being not comfortable/knowledgeable at all, and 5 being very comfortable/knowledgeable):
1
2
3
4
5
Facebook
Twitter
Foursquare
Yelp
YouTube
Instagram
Google Places/Google Plus
On a scale of 1-5, how valuable do you find the following platforms as part of your overall marketing & awareness efforts (1 being not valuable, 5 being extremely valuable):
1
2
3
4
5
Facebook
Twitter
Foursquare
Yelp
YouTube
How many active Facebook pages do you currently manage? Please list all below.
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