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Thank you again for your participation in the Fuld Thought Leadership Community - Panel on Direct Selling! We are so thankful for your responses and engagement.
Welcome to our second survey. Please take 30 to 45 minutes to let us more about your direct selling experience. We look forward to continue learning from your perspective.
Remember, we will never reveal or share your personal information to third parties. The results of this study will be aggregated and your individual responses will not be disclosed. The final report will be made available to all panel participants, but it will not be publically distributed. |
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| * First Name: | | | | * Last Name: | | |
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| * 1. What do you feel are your strengths as a sales representative? | | |
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| * 2. What sales skills do you hope to improve upon? | | |
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| * 3. What specific programs/events/actions does your company offer that help you improve your sales skills? Please be specific. | | |
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| * 4. What specific programs/events/actions does your mentor offer that help you improve your sales skills? Please be specific. | | |
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| * 5. Where do most of your sales leads come from? (Please select one.) |
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| * 6. What’s the most interesting or innovative product sales approach you have seen or heard of? | | |
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| * 7. In your experience, what’s the most successful approach for encouraging customers to continue purchasing products? | | |
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| * 8. What strategies do you use to prevent the “end-of-month rush” from occurring? | | |
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| * 9. At what point in your relationship with a customer will you start talking to them about becoming a distributor? |
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| * 10. Do you recruit sales representatives mainly from existing customers or others? |
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| * 11. How does your company coach current sales representatives on recruiting additional representatives? (For example, what language or processes does your company recommend?) | | |
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| * 12. On average, of the people you talk to about becoming sales representatives, what percentage actually sign up? |
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| * 13. What do you think stops people from becoming sales representatives? | | |
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| 14. Overall, how would you rate the sales and compensation plan provided by your company?
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| 15. Please rate the extent that you Agree or Disagree with the following statements about your company’s sales and compensation plan
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| 16. Please rate the extent that you Agree or Disagree with the following statements about your company’s sales and compensation plan.
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| 17. More specifically, how would you rate the following items?
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| 18. Please rate the extent that you Agree or Disagree with the following statements about your understanding of the Plan.
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| * 19. What resources are available to increase your understanding of the Plan? | | |
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| * 20. How can you maximize your personal rewards from the plan? | | |
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| * 21. What are this year’s incentive programs? | | |
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| * 22. Please rank the top three rewards and incentives that provide you the most encouragement to grow your business. (1 provides the highest encouragement, while 3 is the least encouraging.) |
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| Cash rewards |
| | | Trips |
| | | Free product |
| | | Accessories (i.e. jewelry, purses, or bags) |
| | | Training events |
| | | Health and wellness counselling |
| | | "Mary Kay” Car |
| | | Other |
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| If you chose "Other," kindly specify your answer. | | |
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| * 23. How are changes to the Sales and Compensation Plan delivered to you? Select all that apply. |
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| * 24. When you receive compensation payments from your company, how often do you know exactly why you received the amount paid? |
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| * 25. Do you feel that you can accurately predict how much money you will receive? |
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| * 26. What is your average retail margin? |
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| * 27. How do you decide what price to charge for the products? | | |
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| * 28. How do you typically earn bonus payments? | | |
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| * 29. Generally, how much do you receive in bonus payments each quarter? |
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| * 30. How does your company’s points system work? | | |
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| * 31. What products give you the most points? | | |
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| * 32. If your company gives you free product, for what reason do you typically receive it? (For those who don’t receive free product, please write ‘NA’.) | | |
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| 33. For you personally, how important is that you move up your company’s distributor “ladder”?
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| * 34. Do you feel that your company or mentor encourages you to move up the distributor ladder? Please select the statement that best fits your perspective. |
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| * 35. In what ways (programs or rewards) are you incented to move up the ladder? | | |
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| * 36. How does your company help sales representatives who have fallen down the ladder? (For example, are there special programs or additional coaching made available?) | | |
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| * 37. If you could improve your company’s Sales and Compensation plan, what would you change? | | |
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| * 38. How do you feel about your company’s Sales & Compensation Plan stacks up against those of other direct sales companies? | | |
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| * 39. Please describe a moment when you felt deeply appreciated by your company. (The description can talk about what led up to the recognition moment, how your company recognized you, why you felt so proud, and how it impacted your future actions.) | | |
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| * 40. Please describe a moment when you felt deeply appreciated by your mentor. (The description can talk about what led up to the recognition moment, how your mentor recognized you, why you felt so proud, and how it impacted your future actions.) | | |
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| * 41. Can you describe an example of how your company recognized another representative and how this example helped inspire you? | | |
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| * 42. Can you describe an example of how your mentor recognized another representative and how this example helped inspire you? | | |
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| * 43. What is the highest achievement level of a sales representative you personally know? | | |
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| * 44. Do you think the above person(s) would be interested in speaking with us to share his/her experience? |
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| Encouraging Reps to Continue or Re-up |
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| * 45. How does your company encourage former representatives to sign up as distributors again? | | |
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| * 46. Do you feel these programs are successful? | | |
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| * 47. How do mentors encourage former representatives to sign up as distributors again? | | |
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