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Welcome to the Gavin Anderson & Company, Tokyo NNV - Management Survey.
This survey will ask you to rate each of the following members of the Management Group against Gavin Anderson & Company values:
- Jim Weeks
- Deborah Hayden
- Minako Hattori
- William Sposato
This survey will take at least 20 minutes to complete properly.
Note that once you have moved past a page you cannot go back, so please respond carefully. If you do make a mistake, you can start the survey again from the beginning. If you do not feel you can answer any of the questions, please just move on to the next question.
Please be assured that your responses will remain confidential and will not be identified with you. The survey is being administered by GA Research which adheres to a strict privacy code required by the Australian Market and Social Research Society.
You have one week to complete this survey - it closes at 5.00pm on Monday 1st October 2007.
If you have any queries regarding the research, please email Damon Jalili on [email protected]
Thank you for your participation!
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First of all you will be rating Jim Weeks.
So, thinking of Jim Weeks and using the scale detailed below, please rate him on Teamwork:
Teamwork
- Our success depends on solid teamwork. We unselfishly develop, assist, include, and work well with others. We volunteer our time to colleagues, both senior and junior.
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Using the scale detailed below, please rate Jim Weeks on Reliability:
Reliability
- We can always be counted on to meet commitments we have made to each other.
- We show up on time. We strive never to inconvenience each other. We never let each other down.
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Using the scale detailed below, please rate Jim Weeks on Client Satisfaction:
Client Satisfaction
- We are totally dedicated to client satisfaction. Our people go the extra mile to deliver exceptional work and ideas to customers.
- We also place strong emphasis on service. ("Work" and "service" are not the same thing.)
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Using the scale detailed below, please rate Jim Weeks on Client Respect:
Client Respect
- Our people never bad-mouth clients, privately or publicly. We give advice - if the client chooses another path, we support his/her decision. And we do our best to achieve success.
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Using the scale detailed below, please rate Jim Weeks on Problem Solving:
Problem Solving
- Our people always try to find a solution to a challenge.
- The greatest compliment from a client is, "You are an excellent problem-solver."
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Using the scale detailed below, please rate Jim Weeks on Continuous Development:
Continuous Development
- Our people never stop improving their skills. Managers take time to teach staff on the job. We raise their abilities and give them opportunities to broaden skills. We rely not only on the company for training, but also on self-education. We believe there is always more to learn.
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Using the scale detailed below, please rate Jim Weeks on Honest Feedback:
Honest Feedback
- Management and employees give each other honest feedback regularly, and we keep any criticism constructive. We appreciate finding out how we are doing.
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Using the scale detailed below, please rate Jim Weeks on Mutual Respect:
Mutual Respect
- We show total respect for our colleagues.
- Lack of respect for different cultures, opinions, and ways of life will never be tolerated. We never criticize in front of others.
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Using the scale detailed below, please rate Jim Weeks on Supportive Coaching:
Supportive Coaching
- Our people are given every chance to improve on non-negotiable values. We patiently coach each other to achieve these values.
- If a person regularly fails - or worse, doesn't try to improve, he or she will need to leave the firm.
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Ratings for Deborah Hayden
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Now, you will be rating Deborah Hayden.
So, thinking of Deborah Hayden and using the scale detailed below, please rate her on Teamwork:
Teamwork
- Our success depends on solid teamwork. We unselfishly develop, assist, include, and work well with others. We volunteer our time to colleagues, both senior and junior.
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Reliability:
Reliability
- We can always be counted on to meet commitments we have made to each other.
- We show up on time. We strive never to inconvenience each other. We never let each other down.
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Client Satisfaction:
Client Satisfaction
- We are totally dedicated to client satisfaction. Our people go the extra mile to deliver exceptional work and ideas to customers.
- We also place strong emphasis on service. ("Work" and "service" are not the same thing.)
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Client Respect:
Client Respect
- Our people never bad-mouth clients, privately or publicly. We give advice - if the client chooses another path, we support his/her decision. And we do our best to achieve success.
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Problem Solving:
Problem Solving
- Our people always try to find a solution to a challenge.
- The greatest compliment from a client is, "You are an excellent problem-solver."
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Continuous Development:
Continuous Development
- Our people never stop improving their skills. Managers take time to teach staff on the job. We raise their abilities and give them opportunities to broaden skills. We rely not only on the company for training, but also on self-education. We believe there is always more to learn.
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Honest Feedback:
Honest Feedback
- Management and employees give each other honest feedback regularly, and we keep any criticism constructive. We appreciate finding out how we are doing.
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Mutual Respect:
Mutual Respect
- We show total respect for our colleagues.
- Lack of respect for different cultures, opinions, and ways of life will never be tolerated. We never criticize in front of others.
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Ratings for Deborah Hayden
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Using the scale detailed below, please rate Deborah Hayden on Supportive Coaching:
Supportive Coaching
- Our people are given every chance to improve on non-negotiable values. We patiently coach each other to achieve these values.
- If a person regularly fails - or worse, doesn't try to improve, he or she will need to leave the firm.
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Ratings for Deborah Hayden
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Ratings for Minako Hattori
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Next, you will be rating Minako Hattori.
So, thinking of Minako Hattori and using the scale detailed below, please rate her on Teamwork:
Teamwork
- Our success depends on solid teamwork. We unselfishly develop, assist, include, and work well with others. We volunteer our time to colleagues, both senior and junior.
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Reliability:
Reliability
- We can always be counted on to meet commitments we have made to each other.
- We show up on time. We strive never to inconvenience each other. We never let each other down.
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Client Satisfaction:
Client Satisfaction
- We are totally dedicated to client satisfaction. Our people go the extra mile to deliver exceptional work and ideas to customers.
- We also place strong emphasis on service. ("Work" and "service" are not the same thing.)
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Client Respect:
Client Respect
- Our people never bad-mouth clients, privately or publicly. We give advice - if the client chooses another path, we support his/her decision. And we do our best to achieve success.
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Problem Solving:
Problem Solving
- Our people always try to find a solution to a challenge.
- The greatest compliment from a client is, "You are an excellent problem-solver."
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Continuous Development:
Continuous Development
- Our people never stop improving their skills. Managers take time to teach staff on the job. We raise their abilities and give them opportunities to broaden skills. We rely not only on the company for training, but also on self-education. We believe there is always more to learn.
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Honest Feedback:
Honest Feedback
- Management and employees give each other honest feedback regularly, and we keep any criticism constructive. We appreciate finding out how we are doing.
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Mutual Respect:
Mutual Respect
- We show total respect for our colleagues.
- Lack of respect for different cultures, opinions, and ways of life will never be tolerated. We never criticize in front of others.
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Ratings for Minako Hattori
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Using the scale detailed below, please rate Minako Hattori on Supportive Coaching:
Supportive Coaching
- Our people are given every chance to improve on non-negotiable values. We patiently coach each other to achieve these values.
- If a person regularly fails - or worse, doesn't try to improve, he or she will need to leave the firm.
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Ratings for Minako Hattori
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Ratings for William Sposato
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And finally, you will be rating William Sposato.
So, thinking of William Sposato and using the scale detailed below, please rate him on Teamwork:
Teamwork
- Our success depends on solid teamwork. We unselfishly develop, assist, include, and work well with others. We volunteer our time to colleagues, both senior and junior.
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Reliability:
Reliability
- We can always be counted on to meet commitments we have made to each other.
- We show up on time. We strive never to inconvenience each other. We never let each other down.
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Client Satisfaction:
Client Satisfaction
- We are totally dedicated to client satisfaction. Our people go the extra mile to deliver exceptional work and ideas to customers.
- We also place strong emphasis on service. ("Work" and "service" are not the same thing.)
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Client Respect:
Client Respect
- Our people never bad-mouth clients, privately or publicly. We give advice - if the client chooses another path, we support his/her decision. And we do our best to achieve success.
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Problem Solving:
Problem Solving
- Our people always try to find a solution to a challenge.
- The greatest compliment from a client is, "You are an excellent problem-solver."
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Continuous Development:
Continuous Development
- Our people never stop improving their skills. Managers take time to teach staff on the job. We raise their abilities and give them opportunities to broaden skills. We rely not only on the company for training, but also on self-education. We believe there is always more to learn.
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Honest Feedback:
Honest Feedback
- Management and employees give each other honest feedback regularly, and we keep any criticism constructive. We appreciate finding out how we are doing.
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Mutual Respect:
Mutual Respect
- We show total respect for our colleagues.
- Lack of respect for different cultures, opinions, and ways of life will never be tolerated. We never criticize in front of others.
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Ratings for William Sposato
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Using the scale detailed below, please rate William Sposato on Supportive Coaching:
Supportive Coaching
- Our people are given every chance to improve on non-negotiable values. We patiently coach each other to achieve these values.
- If a person regularly fails - or worse, doesn't try to improve, he or she will need to leave the firm.
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Ratings for William Sposato
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