Surveys
2015
August
G
Generator Maintenance

Generator Maintenance

GENERATOR MAINTENANCE - Serving All of Delaware, Eastern PA and New Jersey

Hello:
You are invited to participate in our survey regarding automatic standby GENERATOR MAINTENANCE. In this survey, approximately 100 people will be asked to complete a survey that asks questions about the importance to and understanding of GENERATOR MAINTENANCE. It will take approximately 1 minute to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Dan at 609-499-3400ext. 805 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

How important is maintenance for your automatic standby generator to you?

Very important

Important

Not important

I do not own a generator

How often do you have your automatic standby generator serviced?

Twice annually

Annually

Every other year

Other

Do you have your generator serviced by Standby Power Systems by Paris R. Minuto, LLC?

Yes

I do not know

If not, who?

Are you performing your own maintenance?

Yes

Do you understand generator maintenance to be more involved that simply an oil and oil filter change?

It is only an oil and oil filter change.

It is very involved and is about 1.5 hours in duration addressing the electrical, plumbing, engine adjustments and maintenance and electrical generator adjustments.

I do not know

Do you prefer to contact your maintenance dealer or to be contacted by your maintenance dealer to schedule a maintenance call?

I prefer to contact the dealer.

I prefer that the dealer contact me.

Other

For an annual fee, would you be interested in a REMOTE MONITORING service to remind you when maintenance is due or if the generator needs attention/repair?

Yes

I already have this service and love it.