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Dear GO! St. Louis [EVENT] Participant:

Thank you so much for participating in the GO! St. Louis [EVENT] last Sunday April 10th. We appreciate you clicking here to give us some input on the event. Our goal is to put on the best run possible and feedback from runners like you will give us the information we need to work toward our goal.

To that end, we would like to make sure we are doing our best on what we can control. So we ask that you please take some time to answer the following questionnaire about the event - it will take you less than 10 minutes. We have partnered with a local business, One Source, A Marketing & Research Company, to help us understand how we did on this event and what we can do better next year.

Please be assured that your responses and e-mail address will remain confidential. The folks at One Source tell us that responses from each person will be rolled together and your name will never be attached to your responses. So please be honest and tell us what you really think.

Thanks for your input and for your participation in the GO! St. Louis [EVENT]!

Sincerely,

Nancy Lieberman
President
GO! St. Louis
 
 
 
* Did you complete the GO! St. Louis [EVENT] race on Sunday, April 10th this year?

Yes No
 
 
 
* How many times have you participated in the GO! St. Louis [EVENT] in the past?
 
This was my first time
 
I've done it 2 to 3 times in the past
 
I've done it 4 to 9 times in the past
 
I've done it at least 10 times
 
 
 
What types of credit cards do you have (Select all that apply)?
 
Visa
 
Mastercard
 
American Express
 
Discover
 
Diners Club

 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
 
* Overall, what did you think about this year's GO! St. Louis [EVENT] event? Please think about all aspects of the event from beginning to end. Would you say the GO! St. Louis [EVENT] event was...?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
* Please tell us why you feel the GO! St. Louis [EVENT] race was "poor."
   
 
 
 
* Now we want to ask a few questions about getting your bib/chip number and t-shirt at the packet pick-up event.

How was the packet pick-up process?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* What do you think about the t-shirt overall?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
Now we'd like to know what you thought about a few aspects of the GO! St. Louis event. Please tell us what you thought about each.
EVENT
Excellent Very good Good Fair Poor Don't know/Didn't use
* Convenience of the parking
* Restroom availability at start area
* Restroom cleanliness at start area
* Water availability at start area
* Starting line organization
* The course overall
* The cleanliness of the course
* The course being sufficiently free of obstacles such as potholes, cracks and rough surfaces
* Volunteer support
* Friendliness of volunteers
EVENT
Excellent Very good Good Fair Poor Don't know/Didn't use
* Enthusiasm of volunteers
* Sufficient number of volunteers
* Water availability on course
* Traffic control on the course
* Finish line organization
* Restroom availability at finish area
* Restroom cleanliness at finish area
* Water availability at finish
* Awards ceremony
 
 
 
* How was your finishing time compared to what you expected?
 
Much better than I expected
 
Just a little better than what I expected
 
About what I expected
 
A little worse than what I expected
 
Much worse than what I expected
 
I had no clue what my time would be
 
 
 
* Have you visited the GO! St. Louis [EVENT] website?
 
Yes
 
No
 
 
 
* What did you think of the Website overall? Would you say it was...?
 
Excellent
 
Very good
 
Good
 
Fair
 
Poor
 
 
 
* As of right now, how likely are you to participate in the GO! St. Louis [EVENT] event next year?
 
Definitely will do this again
 
Probably will do this again
 
Might or might not do this again
 
Probably will not to this again
 
Definitely will not do this again
 
 
 
* Would you recommend the GO! St. Louis [EVENT] event to a friend or relative in the future?
 
I absolutely would
 
I probably would
 
I might or might not
 
I probably would not
 
I absolutely would not
 
 
 
* Considering what you paid for registering for the GO! St. Louis [EVENT], would you say this event was:
 
An excellent value for the money
 
Very good value for the money
 
Good value for the money
 
Fair value for the money
 
Poor value for the money
 
 
 
If you could sum up the GO! St. Louis [EVENT] experience in just one sentence, what would that be?
   
 
 
 
If there were one thing that the organizers of the GO! St. Louis [EVENT] could do to improve the event for you, what would that be?
   
 
 
 
* These last few questions are just to help us better understand the responses to these questions.

First of all, are you ...?
 
Male
 
Female
 
 
 
* What is your age?
   
 
Please contact [email protected] if you have any questions regarding this survey.
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