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  2. 2015
  3. June
  4. H
  5. Hair product Survey
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Exit Survey
 
 
How long have you used our hair products?
 
Less than 3 months
 
3 to 6 months
 
6 months to 1 year
 
1 year to 3 years
 
3 years or more
 
 
 
Which of our products do you use? Select all that apply.
 
Shampoo
 
Conditioner
 
Hair Spray
 
Hair Color
 
Treatments

 
 
 
How frequently do you purchase from us?
 
Every 2 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
How would you rate your level of satisfaction with us?
 
 
How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Quality of hair products
Customer service
Professionalism
Sales staff
Price
 
 
How likely are you to continue buying products from us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend our hair products to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our hair products?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Which category describes your age?
 
Younger than 18
 
18 - 29
 
30 - 39
 
40 - 49
 
50 - 59
 
60 or older
 
Prefer not to answer
 
 
 
Which category best describes your annual income?
 
Under $29,999
 
$30,000 - $49,999
 
$50,000 - $69,999
 
$70,000 - $89,999
 
$90,000 or more
 
Prefer not to answer
 
 
 
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