Hotel Du Vin Customer Satisfaction Questionnaire

Dear Guest:
You are invited to participate in our ~Customer Service Satisfaction Questionnaire. In this survey, all our guests are asked to complete a survey that asks questions about the customer service they have recieved while staying at Hotel Du Vin. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions and see how we can improve our service.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the Deputy Manager at Reception or by email at the email address specified below.

Thank you very much for your time and support.