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Informed Consent Letter
UNIVERSITY OF KWAZULU-NATAL

Dear Respondent,
MBA Research Project
Researcher: Akesh Mahabir: 0824436955
Supervisor: Dr Abdulla Kader: 031-2774800 / 0829010225
Research Office: Ms P Ximba - 0312603582

I, Akesh Mahabir an MBA student, at the School of, the University of Kwazulu Natal. You are invited to participate in a research project entitled Impediments to business activity of retail pharmacies in Durban.
The aim of the study is to determine whether the owners or managers of retail pharmacy are aware of the impact that changes in legislation and medicine regulation has had on the business activity of retail pharmacies. The study would also be used to determine whether retail pharmacies would be prepared for further changes to government policy, and whether the retail pharmacies would be sustainable in the longer term.

Through your participation I hope to understand the impediments of business activity on retail pharmacies in Durban. The results of the focus group are intended to contribute to the current literature, and if possible used by existing retail pharmacy owners or managers to formulate contingency measures, for risk mitigation.

Your participation in this project is voluntary. You may refuse to participate or withdraw from the project at any time with no negative consequence. There will be no monetary gain from participating in this survey/focus group. Confidentiality and anonymity of records identifying you as a participant will be maintained by the Graduate School of Business, UKZN.
If you have any questions or concerns about completing the questionnaire or about participating in this study, you may contact me or my supervisor at the numbers listed above.

The survey should take you about 15 minutes to complete. I hope you will take the time to complete this survey.

Yours Sincerely
A. Mahabir
 
I understand the above and wish to continue with the survey
 
I do not wish to participate in the survey
 
 
 
Please indicate your gender
 
Male
 
Female
 
 
 
What age category do you fall in?
 
< 25 year
 
≥ 25years but less than 35 years
 
≥ 35 years
 
 
 
What race group would you be classified as?
 
white
 
Black
 
Indian
 
Coloured
 
Other
 
 
 
What type of pharmacy do you currently own/manage?
 
Individually owned pharmacy
 
Group of pharmacies
 
Franchise
 
Private hospital pharmacy
 
 
 
What is your perception on the way the current level of business is tending towards?
 
Business activity is increasing
 
Business activity has not changed
 
Business activity is dropping
 
 
 
Have you identified the factors that currently impede business activity?
 
Yes
 
No
 
Somewhat
 
 
Please rank the identified business risk, in order of diminishing weighting? (Number 1 being the biggest risk and number 5 being the fifth biggest risk)
1 2 3 4 5
Crime and theft
inadequately educated workforce
inefficient government bureaucracy
restrictive labour regulations
access to financing
corruption
poor work ethic in the work force
inadequate infrastructure
inflation
location
poor health of workforce
tax rates
government instability
 
 
 
Is the business owner a pharmacist?
 
Yes
 
No
 
 
 
What effect did the single exit pricing have on the profitability of the business?
 
Increased profitability
 
No change
 
Decreased profitability
 
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