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2011
March
I
impediments to retail pharmacy 1
impediments to retail pharmacy 1
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Informed Consent Letter
UNIVERSITY OF KWAZULU-NATAL
Dear Respondent,
MBA Research Project
Researcher: Akesh Mahabir: 0824436955
Supervisor: Dr Abdulla Kader: 031-2774800 / 0829010225
Research Office: Ms P Ximba - 0312603582
I, Akesh Mahabir an MBA student, at the School of, the University of Kwazulu Natal. You are invited to participate in a research project entitled Impediments to business activity of retail pharmacies in Durban.
The aim of the study is to determine whether the owners or managers of retail pharmacy are aware of the impact that changes in legislation and medicine regulation has had on the business activity of retail pharmacies. The study would also be used to determine whether retail pharmacies would be prepared for further changes to government policy, and whether the retail pharmacies would be sustainable in the longer term.
Through your participation I hope to understand the impediments of business activity on retail pharmacies in Durban. The results of the focus group are intended to contribute to the current literature, and if possible used by existing retail pharmacy owners or managers to formulate contingency measures, for risk mitigation.
Your participation in this project is voluntary. You may refuse to participate or withdraw from the project at any time with no negative consequence. There will be no monetary gain from participating in this survey/focus group. Confidentiality and anonymity of records identifying you as a participant will be maintained by the Graduate School of Business, UKZN.
If you have any questions or concerns about completing the questionnaire or about participating in this study, you may contact me or my supervisor at the numbers listed above.
The survey should take you about 15 minutes to complete. I hope you will take the time to complete this survey.
Yours Sincerely
A. Mahabir
I understand the above and wish to continue with the survey
I do not wish to participate in the survey
Please indicate your gender
Male
Female
What age category do you fall in?
< 25 year
≥ 25years but less than 35 years
≥ 35 years
What race group would you be classified as?
white
Black
Indian
Coloured
Other
What type of pharmacy do you currently own/manage?
Individually owned pharmacy
Group of pharmacies
Franchise
Private hospital pharmacy
What is your perception on the way the current level of business is tending towards?
Business activity is increasing
Business activity has not changed
Business activity is dropping
Have you identified the factors that currently impede business activity?
Yes
No
Somewhat
Please rank the identified business risk, in order of diminishing weighting? (Number 1 being the biggest risk and number 5 being the fifth biggest risk)
1
2
3
4
5
Crime and theft
inadequately educated workforce
inefficient government bureaucracy
restrictive labour regulations
access to financing
corruption
poor work ethic in the work force
inadequate infrastructure
inflation
location
poor health of workforce
tax rates
government instability
Is the business owner a pharmacist?
Yes
No
What effect did the single exit pricing have on the profitability of the business?
Increased profitability
No change
Decreased profitability
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