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Good morning/afternoon,

Thanks for agreeing to speak with me today briefly regarding the FEMA IPAWS program and WEA/CMAS.

As you may know, I work with Galain Solutions, Inc. as a contractor to the FEMA IPAWS program. They have enlisted our help in reaching out to a variety of public safety stakeholders to help people understand more about IPAWS and CMAS.

I hope you'll find our discussion helpful and informative. Your time is really appreciated.

First, of all, would you mind if I confirmed some contact information?
 
 
Contact Info:
* First Name : 
* Last Name : 
Phone : 
* Email Address : 
 
 
 
Title
   
 
 
 
Organization Name
   
 
 
 
Date of call:
 
 
 
Where are you in the Alerting Authority application process?
 
Application Completed
 
Application in progress
 
Thinking about it, but haven’t decided what to do
 
Haven’t really considered it
 
 
 
What can we do to help you understand the application process?
   
 
 
 
What is holding up the process? What can we do to help you move forward?
   
 
 
 
Do you have software in place/have you contracted with a vendor? (or what is the status- waiting on update, waiting for purchase, etc.)
   
 
 
 
Once you start moving forward, what’s your internal process? (In other words, who in your organization needs to be engaged?)
   
 
 
 
Are you well-informed on what your State is doing for IPAWS approval?
 
Yes
 
No
 
 
 
Have you completed the FEMA application, but not been approved by the State?
 
Yes
 
N/A
 
 
 
If Yes, any indication when the State will approve?
   
 
 
 
Additional Comments:
   
 
 
 
Has your state implemented an IPAWS outreach program?
 
Yes
 
No
 
Not Sure
 
 
 
Do you have local outreach planned or in place?
 
Yes
 
No
 
 
 
If yes, what is being done or planned?
 
Web Announcements
 
Social Media
 
Public Service Announcements
 
Press Releases
 
Other
 
Other
 
 
 
 
How successful have your efforts been?
   
 
 
 
Do you have examples you can share?
   
 
 
 
Additional Comments:
   
 
 
 
What are your reservations about the program?
 
None really, just haven’t gotten around to applying
 
Not enough information to make a decision
 
County-wide geographic targeting
 
90-character message limitation
 
Unclear testing guidance or process
 
Not enough guidance on governance
 
The state is holding us up
 
Outdated state EAS plan
 
Lack of funding for upgrade or purchase of IPAWS-compatible alert origination tool.
 
Other

 
 
 
Are you aware the name of the cell broadcast system has been changed officially from CMAS to Wireless Emergency Alerts (or WEA - pronounced wee)?
 
Yes
 
No
 
 
 
If not, here’s a blog post from Emergency Management that may help: Emergency Management Blog
   
 
 
 
If you’ve been granted Alerting Authority...Have you had a chance to issue an alert?
 
Yes
 
No
 
 
 
If Yes, what was the outcome?
   
 
 
 
Are you prepared to issue an alert if one becomes necessary?
 
Yes
 
No
 
 
 
If No, what is standing in the way?
   
 
 
 
Did the approval process go smoothly?
   
 
 
 
Have you conducted any local outreach?
 
Yes
 
No
 
 
 
If Yes, please describe:
   
 
 
 
If No, do you plan to?
   
 
 
 
Additional Comments:
   
 
 
 
Who else should we be talking with?
   
 
 
 
Would you like to provide any general comments, observations, or other information?
   
 
 
 
Interviewer
 
Greene
 
Guillot
 
Krzan
 
Remick
 
Wimberly