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ISOM Customer Survey

ISOM Customer Survey
0%
Exit Survey
 
 
It is the goal of the Information Systems and Operations Management to have its department provide you with the best possible service to allow you to effectively perform your job. Your input is vital to our objective of supplying the necessary services to the organization. Please help us serve you and others better by taking a few minutes to answer the following questions. All the information collected on this survey is strictly confidential and will be used for statistical and improvement purposes only. None of the information that is collected in this process is used to personally identify you.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* What department do you currently work in?
 
 
 
* What is the overall quality of your software applications?
 
Superior
 
Somewhat Satisfactory
 
About Average
 
Somewhat Unsatisfactory
 
Very Poor
 
 
Out of 5 stars, how reliable are the systems you use to complete your work?
* Software
* Computers
* Internet Connectivity
 
 
 
* How satisfied are you with the quality of service provided by the Support Desk?
 
Very Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Unsatisfied
 
Very Unsatisfied
 
 
 
* Are your IT-related issues resolved by the Support Desk in a timely manner?
 
Always
 
Sometimes
 
Hardly
 
Never
 
 
 
* How often are your software applications non-operational/non-functioning?
 
Always
 
Sometimes
 
Hardly
 
Never
 
 
 
* How does the non-operation of your systems affect your work effectiveness?
   
 
 
 
* Please provide your opinion on the performance and efficiency of the technology/software application provided to you.
   
 
 
 
* How can ISOM improve the quality of support offered?
   
 
 
 
* What service-related improvements can you recommend?
   
 
ISOM Customer Survey
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