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The tool is divided into five sections: the KM process; leadership; culture; technology; and measurement. The following is a subset of the items and information in the KMAT, with a simplified scoring system.
Directions: Read the statements below and evaluate your association’s performance. The scale is as follows:
1 = no, 2 = poor, 3 = fair, 4 = good, and 5 = excellent |
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| * P1. Knowledge Gaps are systematically identified and well-defined processes are used to close them. |
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| * P2. A sophisticated and ethical intelligence gathering mechanism has been developed. |
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| P3. All staff and volunteers of the association are involved in looking for ideas in traditional and non-traditional places. |
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| P4. The association has formalized the process of transferring best practices, including documentation and lessons learned. |
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| P5. “Tacit” knowledge (what staff and volunteers know how to do, but cannot express) is valued and transferred across the association. |
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| L1. Managing organizational knowledge is central to the association’s strategy. |
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| L2. The association understands the revenue-generating potential of its knowledge assets and develops strategies for marketing and selling them. |
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| L3. The association uses learning to support existing core competencies and create new ones. |
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| L4. Individuals are hired, evaluated and compensated for their contributions to the development of organizational knowledge. |
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