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  1. Surveys
  2. 2011
  3. March
  4. K
  5. Knowledge Management Creates a Sustainable Competi
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Hello:
You are invited to participate in this survey: Knowledge Management Creates a Competitve Advantage.

KM is the process of capturing, organizing, and storing information and experiences of workers and groups within an organization and making it available to others. KM aims to help a company gain competitive advantage.

In this survey, approximately 50 people will be asked to complete a survey that asks questions about Knowledge Management at your workplace. It will take approximately 10 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support.
 
 
 
 
1. What does BOC think of Knowledge Management (KM)?
a) Never heard of it. [ ]
b) Something they are already doing but not under the same name. [ ]
c) It is just a management fad. [ ]
d) It is strategic part of their business. [ ]
e) Something that could be beneficial for the organisation. [ ]
f) If any other, please specify __________________________________________
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 
 
 
 
2. Do BOC recognise Knowledge as a part of their asset base?
a) Yes [ ]
b) No [ ]
c) Can’t say [ ]
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 
 
 
 
3. What do you think of stored knowledge in ACM?
a) It’s quite important, relevant and latest. [ ]
b) It’s quite important, relevant but not updated regularly. [ ]
c) It’s just trivial, a part of formalities and of no use. [ ]
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 
 
 
 
4. How much time does it take for an employee to get the relevant knowledge in ACM?
a) A few minutes [ ] c) A few days [ ]
b) A few hours [ ] d) Week or more [ ]
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 
 
 
 
5. Which of the following best describes BOC with regard to new knowledge creation?
a) It’s the job of R&D department only. [ ]
b) They view it as everyone’s job and everybody contributes to it. [ ]
c) Top management takes active interest in it and supports it continuously. [ ]
d) It’s part of our organisational philosophy & culture. [ ]
e) If any other,please specify ___________________________________________
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

 
 
 
 
6. What is the attitude of senior management with regard to KM in BOC?
a) Sees it as very important and provides full support. [ ]
b) Sees it as very important but hardly supports it. [ ]
c) Sees it as a waste and hardly bothers. [ ]
d) Was very supportive in the beginning but now lost interest. [ ]
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 
 
 
 
7. Which of the following best describes ACM culture?
a) Their basic values & purpose emphasise on sharing of knowledge. [ ]
b) They have an open, encouraging & supportive culture. [ ]
c) They think knowledge management is each and everybody’s job and so everybody have the best of knowledge. [ ]
d) The prevailing notion is that the knowledge management is the task of a few designated ones and there is no need for knowledge sharing. [ ]
e) If any other, please specify ___________________________________________
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 
 
 
 
8. Which one is the biggest cultural barrier in knowledge management in ACM?
a) Functional silos. [ ]
b) Lack of participation. [ ]
c) Not willing to share knowledge. [ ]
d) Lack of trust. [ ]
f) Knowledge sharing not a part of daily work. [ ]
g) Lack of training. [ ]
h) Lack of rewards/ recognition for knowledge sharing. [ ]
i) If any other, please specify ___________________________________________
Your Expert Comments: _________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
 
 
 
 
 
 
 
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