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  5. Koodam Evaluation Survey – Service Recipients

Koodam Evaluation Survey – Service Recipients

Koodam Evaluation Survey

Service Recipients
0%
Exit Survey
 
 
The purpose of this questionnaire is to help Koodam better address the Auroville community’s conflict resolution needs and create documentation that will help secure funding for Koodam’s services in Auroville. Your participation in this questionnaire is voluntary. Your responses will be strictly confidential and anonymous. The results of this study will be used for Koodam’s purposes only, and all names—if you mention any party during this survey—will be changed within the data to protect all involved. Submitting the questionnaire implies you understand and agree to these terms and conditions.

If you have any questions about the research study, please contact Elvira or Niva at the Koodam office in Unity Pavilion.
 
 
* You were in contact with Koodam concerning a/an:
 
Personal/Private matter
 
Neighbor conflict
 
Workplace conflict
 
Appeal against a Working Group decision
 
Other
 
 
 
 
* Which tool/method did you choose through Koodam?
 
Listening and Venting
 
Mediation
 
Arbitration
 
Negotiation
 
Restorative Circles
 
Meeting Facilitation
 
Other
 
 
 
 
What is your understanding of Koodam’s role in the Auroville community?
   
 
 
 
What was your experience with setting up a session?
   
 
 
Please rate your experiences with and opinions of Koodam, if applicable.
Strongly Agree Agree No Opinion Disagree Strongly Disagree N/A
* The process was efficient and timely.
* The process was confidential.
* I was able to resolve the conflict through the use of Koodam’s services.
* I was able to have personal closure with the conflict.
* Koodam’s team was neutral and impartial towards the conflict and all parties involved.
* Koodam’s support improved our meeting and/or communication.
* Koodam’s services support Auroville on a personal level.
* Koodam’s services support Auroville on a community level.
* I would recommend Koodam to a friend if he/she were having a conflict.
 
 
 
If the conflict was not resolved, do you feel you made progress with the conflict? Please explain your answer. (Skip this question if the conflict was resolved.)
   
 
 
 
Did you learn anything about conflict resolution during your experience with Koodam? Please explain your answer.
   
 
 
 
Why do you or why do you not feel Koodam’s services supports Auroville on a community level?
   
 
 
 
What would you improve about your experience with Koodam and its services?
   
 
 
 
Is there anything else you would like to add about your experience with Koodam?