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  5. Lean Survey
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Exit Survey
 
 
My name is Anita Patel and I am conducting a research project, which is part of the requirement for my MBA in Executive Management at Royal Roads University. My credentials with Royal Roads University can be established by telephoning Mr. Don Caplan, MBA Major Projects Manager, 250-391-2600 x. 4367.

The research will consist of this survey and is foreseen to take 15 – 20 minutes to complete. The foreseen questions will refer to your understanding of lean management initiatives and how they can be integrated into the organization and allow all employees to develop innovative solutions to eliminate waste and enable employees to be cross-trained.

In addition to submitting my final report to Royal Roads University in partial fulfillment for a Master of Business Administration degree. An electronic copy, with no public access, will be held for a period of one year at Royal Roads University. Due to confidential company information the report will not be shared with future MBA learners.
The information you provide will be summarized, in anonymous format, in the body of the final report. At no time will any specific comments be attributed to you unless your specific agreement has been obtained beforehand. All documentation will be kept strictly confidential.

Please feel free to contact me at any time should you have additional questions regarding the project and its outcomes. You can contact me directly on my cell (403) 618-2166. Participants are also welcome to notify me in writing by sending me an email at [email protected].

You are not compelled to participate in this research project. If you do choose to participate, you are free to withdraw at any time without prejudice. Similarly, if you choose not to participate in this research project, this information will also be maintained in confidence.


If you would like to participate in my research project, please contact me at:
Name: Anita Patel
Email: [email protected]
Telephone: (403) 618-2166
Sincerely,
Anita Patel


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
What is your definition of lean management?
   
 
 
 
What are the barriers to lean success?
 
lack of participation
 
old habits
 
past assumptions
 
lack of teamwork
 
non-transparency
 
lack of information
 
lack of collaboration
 
lack of respect
 
Other
 

 
 
 
What should be done to increase the success of implementing lean in your organization?
 
Increase knowledge through training
 
peer-to-peer mentoring
 
understanding current state and goals
 
collection of data
 
reward system
 
review metrics and goals with colleagues on a regular basis
 
Other
 

 
 
 
What are some examples of waste in your organization?
 
re-work
 
waiting
 
walking
 
trouble-shooting
 
lack of expertise
 
over-processing
 
lengthy set-up time
 
inefficient workplace
 
lack of training
 
deviating from work standards
 
Other
 

 
 
 
What sorts of solutions can you see in the workplace that will positively impact your ability to complete your job?
 
Standard Operating Procedures
 
Visual diagrams around the shop floor
 
Proper tools and equipment
 
Accessiblity to work instructions (central repository)
 
Other
 

 
 
 
What do you see around the shop floor that you can make improvements to?
 
Organization of tools
 
Layout of the shop - sequence
 
Cleanliness
 
Safety
 
Please provide your own unique experience
 

 
 
 
How can the organization recognize your efforts to eliminate waste?
Please rank (1-3) the following in order of interest:
Develop a pay/grading system
Offer vacation/personal days
Develop bonus structure
 
 
 
How does one engage co-workers on the shop floor while implementing continuous improvement? Provide specific examples.
   
 
 
 
What are the barriers to lean success? Please rank in Importance: 1 being most important Please include all that apply.
lack of participation
old habits
past assumptions
lack of teamwork
non-transparency
lack of information
lack of collaboration
lack of respect
Other: Please specify: