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  5. LPL Connect Survey - 2

LPL Connect Survey - 2

 
 
Hello:

You are invited to participate in our survey for LPL Connect. There are two parts of LPL Connect. The first part, Connect, is the online communitry for advisors to log in and see discussions, blogs and articles from various departments of LPL Financial. The second part, Microsoft Lync, is the chat service thats allows you to instant message, video chat, screen share etc. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Name
   
Rep ID
   
 
 
Have you logged onto LPL Connect since you responded to the last survey?
 
Yes
 
No
 
 
If so, what area(s) did you visit?
 
Advisor Collaboration
 
Business Consulting
 
Research Community
 
Service360
 
Other

 
 
Do you have any suggestions for content or features we could add to LPLConnect to better suit your needs?
   
 
 
Have you ever posted or replied in a discussion forum on LPLConnect?
 
Yes
 
No
 
 
Have you used Lync since you responded to the last survey?
 
Yes
 
No
 
 
What answer best describes your feelings about Lync?
 
a. More than 10 times a day
 
b. Between 1 and 10 times a day
 
c. Weekly, but less than once a day
 
d. Never or less than once a week
 
 
What best describes your feelings about Lync?
 
a. I am not interested in using Lync
 
b. I am interested in using Lync to communicate with my coworkers
 
c. I am interested in using Lync to communicate with my coworkers and my Service360 team.
 
 
Have you ever contacted Service360 via Lync?
 
a. Yes
 
b. No
 
 
How would you rate your experience using Lync to communicate with the Service360 Team?
 
a. 1
 
b. 2
 
c. 3
 
d. 4
 
e. 5
 
 
What are your current thoughts or perceptions of LPLConnect?
   
LPL Financial
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