This free survey is powered by QUESTIONPRO.COM
0%
 
 
Dear MarketMaker Focus Group Participant,

We have asked you to participate today in order to help us learn how to make MarketMaker a more useful tool for the food industry.

The first two hours will be spent working at the computer. You will be asked to complete specific activities using MarketMaker, to reflect upon your experience, and to answer specific questions about your experience.

Your feedback is very important to us! In order for this experience to be as useful as possible we need you to be as honest and forthcoming as possible. If you see areas for improvement, then please let us know. If you have suggestions on how particular features of the site might be better presented or if you wish that other features were available, please do not hesitate to let us know.

Once we have completed the computer lab session, we will move to another space where we will allow you to compare notes and engage in a group discussion. We will be asking you questions about what you see as the potential future uses of MarketMaker.

Please now proceed with the remainder of the survey.
 
 
 
Personal Information
 
 
 
Last Name
   
 
 
 
First Name
   
 
 
 
Email Address
   
 
 
 
Street Address
   
 
 
 
City
   
 
 
 
State
   
 
 
 
Zip Code
   
 
 
Telephone Number (xxx)xxx-xxxx
   
 
 
 
Business/Employer Information
 
 
 
What segment(s) of the food industry best describes your business?
 
Producer/Farmer
 
Processor
 
Distributor/Wholesaler
 
Institutional Food Service (e.g. School, Hospital, Elder Care)
 
Retail Grocer
 
Restaurant
 
Other
 

 
 
 
Please briefly describe your business.
   
 
 
 
Experience with MarketMaker and Related Tools
 
 
 
Please choose the selection that best describes your experience with MarketMaker.
 
I Know Nothing About MarketMaker Prior to Today
 
I have known about MarketMaker but have not used it yet.
 
Novice (occasional user)
 
Advanced (frequent user)
 
Power User(can't live without it)
 
 
 
Please comment on your use of MarketMaker
   
 
 
 
Please indicate other Internet sites that you use regularly.
 
Amazon.com
 
Ebay.com
 
LocalHarvest.com
 
Facebook.com
 
Twitter.com
 
Craigslist.com
 
Other
 

 
 

Do you have a computer in your home?
 
Yes
 
No

 
 

If you have Internet access at home how often do you generally use it?
 
No Internet access at home
 
Less than 1 hour per week
 
1 to 5 hours per week
 
6 to 10 hours per week
 
11 to 20 hours per week
 
More than 20 hours per week

 
 

Check the response that corresponds with your level of computer use in each area.
Novice User Never Use Average User Advanced User
Communications (email, instant messaging).
Personal productivity applications (word processing, spreadsheet, presentations, etc.)
Internet based research and applications (Google, blogs, etc.)
Business software applications (accounting, inventory)
Application development for the PC, internet, or mainframe
Engineering and design applications (CAD)
Entertainment ( music, photography)
Other________________________________
 
 

Characterize your Internet connection at home:
 
No Internet access at home
 
Dial-up - toll free
 
Dial-up - toll call
 
Broadband - wireless
 
Broadband - modem cable
 
Broadband - DSL - phone company
 
Broadband - fiber optics
 
Broadband – T-1
 
Unsure
 
Other
 

 
 

If you have Internet access at work how often do you use it?
 
No Internet access at work
 
Less than 1 hour per week
 
1 to 5 hours per week
 
6 to 10 hours per week
 
11 to 20 hours per week
 
More than 20 hours per week

 
 

Characterize your Internet connection at work:
 
No Internet access at work
 
Dial-up - toll free
 
Dial-up - toll call
 
Broadband - wireless
 
Broadband - cable modem
 
Broadband - DSL (phone company)
 
Broadband - fiber optics
 
Broadband – T-1 line
 
Unsure
 
Other
 

 
 
 
Using MarketMaker
 
 
 
Timed Activity - wait for instructions to proceed
 
 
 
In 10 minutes (or less) navigate throughout a MarketMaker state site (of your choice) and indicate which of the following features you find.
 
National Sponsors
 
Learn MarketMaker
 
Business Registration
 
Buyer/Seller Forum
 
Find a Market
 
Find a Producer
 
Find Farmers Markets
 
Fact Sheets
 
Case Studies
 
Related Websites
 
 
 
Please describe any difficulties you encountered.
   
 
 
 
In the following section you will be asked to perform three separate activites using MarketMaker, to reflect on your experience, and to provide feedback on what you like or dislike about MarketMaker. You should expect to spend 15-20 minutes on each activity.
 
 
 
Activity One
 
 
 
The long winter finally got to you. You decided to pull up your stakes and relocate to a warmer location, Georgia. Friends and family are important to you, but so is being able to locate fresh, locally-grown food. Make a list of the six most important foods to you and your family and use the Georgia MarketMaker website to locate at least one source of as many of them as possible. While you're at it, map the places where you can find them.
 
 
 
List the Six items here.
   
 
 
 
Please indicate the ease of use of MarketMaker in performing this activity.
 
easy
 
moderately easy
 
moderately difficult
 
difficult
 
could not complete the activity
 
Other
 
 
 
 
What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity?
   
 
 
 
Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features?
   
 
 
 
Activity Two
 
 
 
Your Aunt Martha and Uncle Henry live on a farm near Shelbyville, Indiana. Their daughter, Olga, has spent the last two years at Indiana University, where she was working on a dual major in medieval history and Soviet philosophy. Uncle Henry recently lost his job at the local plant that supplied hood ornaments to Buick. Aunt Martha is holding everything together with her job at the local QuickMart.

Olga is planning to put her studies on hold, return to the farm, and help her parents on the farm. She would like to help her parents convert their farm to organic production and is looking for a market for high-end organic vegetables.

Help her locate restaurants, farmers markets, and small retail grocers in affluent areas of Indianopolis. Create lists and map them out.
 
 
 
Please indicate the ease of use of MarketMaker in performing this activity.
 
easy
 
moderately easy
 
moderately difficult
 
difficult
 
could not complete the activity
 
Other
 
 
 
 
What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity?
   
 
 
 
Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features?
   
 
 
 
Activity Three
 
 
 
It's been three years since Olga left college and she has been very successful with her business. She enjoys business so much that she is considering returning to college to pursue an MBA. But, she'd like to first pay off existing student loans and put away some cash. The farm is now USDA Organic certified.

Olga grew fond of her morning coffee and croissant while at the university...so much so, that she figured out how to make them herself while back on the farm. Friends and family think she ought to consider making them and selling them alongside her organic vegetables. She thinks this might be the key to her getting back to her neglected studies.

Using the Indiana and Ohio MarketMaker sites, help Olga find target markets for her delicious fresh croissants.

 
 
 
Briefly describe your search strategy. What MarketMaker tools did you use?
   
 
 
 
Please indicate the ease of use of MarketMaker in performing this activity.
 
easy
 
moderately easy
 
moderately difficult
 
difficult
 
could not complete the activity
 
Other
 
 
 
 
What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity?
   
 
 
 
Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features?
   
 
 
 
Activity Four
 
 
 
Olga’s croissants were a hit! She made a tidy sum, allowing her to return to complete her studies. She turned over the operation to Aunt Martha, placing her on her first post-MBA job where she has parlayed her farm-based business experience into a job as purchasing agent for a prestigious exclusive private college’s food service. These spoiled rich kids are used to eating good, very good (some only eat things like grass-fed beef and organic bok choy).

Her job is in Atlanta. Help her find multiple sources of grass-fed beef, bok choy, and other interesting food that you think might appeal to these little snobs.

 
 
 
List the items you searched for and indicate if you found them or not.
   
 
 
 
Please indicate the ease of use of MarketMaker in performing this activity.
 
easy
 
moderately easy
 
moderately difficult
 
difficult
 
could not complete the activity
 
Other
 
 
 
 
What specific aspects of MarketMaker could we improve to enhance your ability to effectively and efficiently perform this activity?
   
 
 
 
Based upon the MarketMaker features you used for this activity, what potential uses do you see for these features?
   
 
 
 
Feel free to comment on any additional features that you would like to see integrated into future versions of MarketMaker.
   
 
 
 
May we contact you via e-mail or telephone regarding your experience using MarketMaker in the future?
 
yes
 
no
 
Other
 
 
 
 
(Optional Activity) Updating Your Business Profile on MarketMaker
 
 
 
Log In to MarketMaker using the information provided (by Sandy).

Edit your profile to more accurately describe your business.

Post a very simple ad to the MarketPlace through your user account.
 
 
 
Please describe your experience
   
 
Please contact [email protected] if you have any questions regarding this survey.
Survey Software Powered by QuestionPro Survey Software