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  1. Surveys
  2. 2013
  3. April
  4. M
  5. MB3-C
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Exit Survey
 
 
Section C– About Your Organization’s Environment

Please indicate the degree to which these qualities reflect the division where you work.
 
 
My division is very…
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Personal. It’s like an extended family. People seem to share alot of themselves. Customer Service Overall
dynamic and entrepreneurial. People are willing to stick their necks out and take risks.
formalized. Established procedures govern the employees’ activity.
production oriented. The major concern is getting the job
done. People aren’t very personally involved.
The head of my division is generally considered to be:
 
 
The following questions describe the current environment in the industry.
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an entrepreneur, and innovator, or a risk taker.
a coordinator, an organizer, or an administrator.
a producer, a technician, or a hard-driver.
The glue that holds my division together is:
loyalty and tradition. Commitment to firm runs high.
a commitment to innovation and development. There is an emphasis on being first.
formal rules and policies. Maintaining a smooth-running
institution is important here.
an emphasis on tasks and goal accomplishment. A
production orientation is shared.
 
 
My organisation emphasizes:
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growth and acquiring new resources. Readiness to meet new challenges is important.
permanence and stability. Efficient, smooth operations are important.
competitive actions and achievement. Measurable goals are important.
The demand conditions for our supplier’s product are
very irregular.
 
 
Demand Clients /Customers
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In our kind of business, customers’ product preferences change quite a bit over time.
Sometimes our customers are very price-sensitive, but on
other occasions, price is relatively unimportant.
We are witnessing demand for our products and services from customers who never bought them before.
New customers tend to have product-related needs that are different from those of our existing customers.
We cater to many of the same customers that we used to in the past.
 
 
Competition
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Our most important competitors are regularly carrying out product adjustments and development of new products.
Anything that one competitor can offer, others can match readily.
Price competition is a hallmark of our industry
One hears of a new competitive move almost every day
 
 
Technology
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Technological changes provide big opportunities in our Industry.
It is very difficult to forecast where the technology in our
Industry will be in the next 2 to 3 years.
A large number of new product ideas have been made
possible through technological breakthroughs in our industry
Technological developments in our industry are rather minor