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  2. 2011
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  5. MDX Supplemental Survey 2011
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Exit Survey »
 
 
MDX/MDT 2011 Supplemental Busway Rider Survey
 
 
 
We would like to ask you more about your One-Way Trip on the day you received the survey and some additional information regarding your use of the Busway. It will only take a few minutes. All survey responses will be kept Strictly Confidential. Thank You!
 
 
 
* Survey Number
   
 
 
 
Envelope Number
   
 
 
 
PLEASE TELL US MORE ABOUT YOUR USE OF THE BUSWAY
 
 
 
1. How many times per day (on a typical day) do you ride a bus on the Busway? (Count each One-Way Trip as 1 time)
 
Less than 1 time per day
 
3 times per day
 
1 time per day
 
4 times per day
 
2 times per day
 
5 or more times per day
 
 
 
2. How many DAYS PER WEEK (on a typical week) do you ride on the Busway?
 
First time user
 
2 days per week
 
5 days per week
 
Less than one day per week
 
3 days per week
 
6 days per week
 
1 day per week
 
4 days per week
 
7 days per week
 
 
 
3. How LONG have you been riding a bus on the Busway? (Choose only one)
 
First time
 
3 to 6 years
 
Less than 6 months
 
6 to 10 years
 
6 months to 3 years
 
more than 10 years
 
 
4. How many household members were… (Choose only one)
None 1 2 3 4 5 or more
How many OTHER HOUSEHOLD MEMBERS were traveling with you the day of the survey?
How many were children under 13 years of age that could not fill out the survey?
How many were adults (Elderly, Disabled, or Other) that could not fill out the survey?
 
 
 
5. What TYPE OF FARE instrument did you use to ride the Busway on the day of the survey? (Choose only one)
EASY Card (plastic) EASY Ticket(paper) Cash/Coins Employee Pass (plastic)
 
 
 
6. Which fare payment duration option did you or do you use to ride on the Busway?
1-month Pass 7-day Pass 1-day Pass 1-way Pass
 
 
 
7. Do you currently use any of the following fare discounts (reduced price fare from the full fare)?
 
Medicare Recipient
 
College/University/Vocational or Technical School Student
 
Disabled Rider
 
Corporate Group
 
Non-County Resident Senior
 
County Employee
 
Student (K-12)
 
N/A
 
 
 
8. Do you currently use any of the following fare exemptions (free rides with no fares)?
 
None
 
Golden Passport (County resident: senior or social security beneficiary)
 
Patriot Passport (County resident low income veteran)
 
Preschooler (Child less than 42 inches tall)
 
 
 
9. Does your employer currently pay for some or all of your transit fare?
No Yes some Yes all
 
 
 
10. Would you be willing to PAY A SLIGHTLY HIGHER BUS FARE to ride a Busway bus to help pay for improvements to the Busway?
Yes Maybe No
 
 
 
11. If bus fares were to increase, would you rather the increase be based on:
 
Riding during peak travel periods (higher fares during the morning or evening rush hours)?
 
Distance travelled when you ride (higher fares for longer travel distances)?
 
Level of activity at the destination you are going to (higher fares for higher activity stations)?
 
Uniform/flat rate (the same rate for all users)?
 
 
12. Would higher bus fares cause you to:
Yes Maybe No
Change your travel MODE (get a ride in a car or ride a bike instead of riding the bus)?
Change your travel TIME (arrive earlier or later at the station/stop)?
Ride on the Busway less often?
 
 
 
13. How OFTEN do you drive and park a vehicle at a station/stop when you ride on the Busway?
Always Almost always Sometimes Hardly ever Never
 
 
14. Would you be willing to pay a REASONABLE parking fee to park at Busway stations/stops:
Yes Maybe No
If the fees would help pay for more improvements to the Busway?
If the fees would be applied to general transit capital/operating funds?
If you had to park your vehicle overnight?
 
 
15. Would you be MORE willing to pay a reasonable parking fee to park at Busway stations/stops:
If preferential parking (space location) and/or fee discounts were offered for:
Yes Maybe No
     Carpoolers/vanpoolers
     Hybrid/electric/low emission vehicles
     Frequent users (i.e. monthly permit)?
If parking was in a covered garage?
 
 
 
16. If parking fees were added or increased would you rather the fee be based on:
 
Arriving and parking during peak travel periods (if you arrive during the morning or evening rush hours you would have to pay or pay more)?
 
Amount of time your vehicle was parked (if you park for a longer time period such as all day long you would pay more)?
 
 
17. Would providing parking fees or variable parking fees at Busway stations/stops cause you to:
Yes Maybe No
Change your arrival travel MODE?(ride a bus, get dropped off, or ride a bike to the station instead of driving and parking to avoid paying a higher fee)?
Change your arrival travel TIME(arrive earlier or later at the station to avoid paying a higher fee)?
Ride on the Busway less often?
 
 
18. What is the MAXIMUM parking fee amount that you would consider to be reasonable to park at existing Busway stations/stops?
Per Day:
$0.50 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00
 
 
What is the MAXIMUM parking fee amount that you would consider to be reasonable to park at existing Busway stations/stops?
Per Month:
$10.00 $20.00 $40.00 $65.00 $85.00 $110.00 $130.00
 
 
 
19. Does the bus you ride on the Busway STOP AT STATIONS?
Too frequently Just about the right amount Not often enough
 
 
 
20. Do you ever WALK, JOG/RUN, SKATE, OR BIKE on the Busway greenway path?
Yes No
 
 
 
PLEASE TELL US MORE ABOUT YOURSELF
(This information will be kept STRICTLY confidential)
 
 
 
21. Could you please CONFIRM your HOME postal zip code?
   
 
 
 
22. How many MONTHS will you live in South Florida this year?
Less than one month One to six months More than six months
 
 
 
23. Do you speak a language OTHER than English at home?
Yes No
 
 
 
if yes, please choose one of rhe following:
 
Spanish
 
Creole
 
French
 
Portuguese
 
Italian
 
Other (please specify)
 
 
 
 
24. How WELL do you speak English?
Very well Well Not well Not at all
 
 
 
25. Where were you born?
 
In the USA within one of the fifty states or Washington, DC
 
In the USA within on of the five major overseas territories
 
Outside the USA or USA Territories (please, identify your country of birth)
 
 
 
25. Where were you born?
In the USA within on of the five major overseas territories
in which of the five major overseas territories
 
Puerto Rico
 
The United States Virgin Islands
 
American Samoa
 
Guam
 
The Northern Mariana Islands
 
 
 
26. Comments/Suggestions:
   
 
 
 
27. Would you like to be added to our project mailing list?
 
Yes
 
No

 
Please rate the Busway on the following topics:
Very good Good Fair Poor Very Poor
a. Hours of Busway bus service
 
 
b. Frequency of Busway bus service/how often buses run
Very Good Good Fair Poor Very Poor
On Weekday (Mon thru Fri) rush-hour periods
On Weekday (Mon thru Fri) non rush-hour periods
On Weekends (Sat and Sun)
 
 
Please rate the Busway on the following topics:
Very Good Good Fair Poor Very Poor
c. Dependability of Busway schedule/bus on time performance
d. Travel time and delays to buses on the Busway
e. Convenience of Busway routes/where Busway buses go
f. Connecting (non Busway) bus service at Busway stations/stops
g. Convenience of Busway station/stop locations
h. Availability of motor vehicle parking at Busway stations/stops
 
 
i. Adequacy of bicycle storage
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
j. Availability of seating
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
k. Comfort of seating
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
l. Accommodations for disabled passengers
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
m. General comfort and amenities
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
n. General appearance, condition, and cleanliness
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
o. Sense of safety and security
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
p. Availability of transit (bus and rail) route information/maps
Very good Good Fair Poor Very Poor
At Busway stations/stops
On Busway buses
 
 
Please rate the Busway on the following topics:
Very good Good Fair Poor Very Poor
q. Busway bus driver attitude and service
r. Ease of purchasing EASY Cards/Tickets
s. Cost of riding on the Busway/bus fares
t. Adjacent bicycle path/greenway
 
 
 
THANK YOU FOR YOUR PARTICIPATION!
 
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