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Member Research Survey 20100517

WesCorp Member Research Questionnaire
May 2010
 
Whether or not WesCorp is your provider for the following products and services, how important is each to the overall success of your credit union?
Not At All Important 0

1


2


3


4

Neutral 5


6


7


8


9
Extremely Important 10
ACH services (e.g., ACH, account reconcilement, lockbox, origination, etc.)
Asset liability management
Automated settlement
Broker/Dealer Services
Certificates of Deposit
Cash and coin services
Investment Advisory
Item processing
Lines of Credit
Member Center (i.e., Member communications portal)
Securities safekeeping
Term loans
Wire transfers
 
 
How important are each of the following to your decision to do business with WesCorp in the future?
Not At All Important 0

1


2


3


4

Neutral 5


6


7


8


9
Extremely Important 10
Access to education and training
Consistent profitability
Democratic control – one Member one vote
Innovative products and services
Members are also owners
Products and services at lowest cost
Support for the credit union movement
 
 
When making your decision to contribute capital to a new Corporate, how important are each of the following benefits?
Not At All Important 0

1


2


3


4

Neutral 5


6


7


8


9
Extremely Important 10
Access to affordable expertise
Greater opportunity to be involved in decision-making
High dividend paid on capital
Higher yields on investments
Lower product and service fees
Ownership of the new Corporate
 
 
 
Please describe any benefits not listed in the above question which you feel are more important in your decision to capitalize a new Corporate:
   
 
 
How likely is your board to agree to capitalize a new Corporate?
Not At All Likely 0


1



2



3



4


Neutral 5



6



7



8



9

Extremely Likely
10
Likelihood to capitalize new Corporate
 
 
 
If you gave a rating of "6" or lower in response to the previous question, then please tell us your main reason(s) for why you believe your board is not more likely to agree to capitalize a new corporate:
   
 
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