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Surveys
2015
September
M
Memorial MRI & Diagnostic
Memorial MRI & Diagnostic
0%
Exit Survey
Dear Patient:
Thank you for visiting Memorial MRI & Diagnostic for your exam. We continually strive to maintain thehighest level of service and professionalism. Your opinion and comments are valued and appreciated.In filling this out, you help us to improve our services for your benefit and other patients as well.
1.) How did you hear about Memorial MRI & Diagnostic? (Select all that apply)
Friend
Relative
Physician Referral
Attorney Referral
Website/Internet
Advertisement
Insurance
2.) What exam(s) did you have? (Select all that apply)
MRI
CT
PET/CT
X-Ray
Mammography
Ultrasound
Pain Consult/Procedure
Other
3.) Before your appointment, did you visit our website?
Yes
No
4.) If yes, what were you looking for when you visited our website?
Other
5.) Making your appointment was easy and efficient.
Strongly disagree
Somewhat disagree
Neither agree nor disagree
Somewhat agree
Strongly agree
6.) The person who scheduled your appointment was helpful and courteous
Strongly disagree
Somewhat disagree
Neither agree nor disagree
Somewhat agree
Strongly agree
7.) Appointment availability met your needs.
Strongly disagree
Somewhat disagree
Neither agree nor disagree
Somewhat agree
Strongly agree
8.) The Insurance Verifications department personnel handled your call courteously.
Strongly disagree
Somewhat disagree
Neither agree nor disagree
Somewhat agree
Strongly agree
N/A
9.) The Insurance Verifications department personnel was helpful and knowledgeable
Strongly disagree
Somewhat disagree
Neither agree nor disagree
Somewhat agree
Strongly agree
N/A
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