Ce sondage gratuit est alimenté par
  1. Surveys
  2. 2016
  3. February
  4. M
  5. mobile payment satisfaction survey
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Hello:
You are invited to participate in our mobile payment satisfaction survey . In this survey, you will be asked to complete a survey that asks questions about usage of mobile payment. It will take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Chloe ZHANG by email at the email address specified below.
[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Are you female or male?
 
female
 
male
 
 
 
What is your age range?
 
<18
 
19-28
 
29-35
 
36-45
 
>46
 
 
 
How often do you use the mobile payment platform?
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
 
For mobile payment, how satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Payment security
Information treatment speed
Personal information security
Payment process
Technical support(IOS, Android)
Service
 
 
 
How many montant you spend on mobile payment per times?
 
<100 euros
 
100-300 euros
 
300-600 euros
 
700-1000 euros
 
>1000 euros
 
 
 
What kind of mobile payment method will be more acceptable?
 
by sending an SMS or MMS.
 
contactless smart card, such as public transportation card similar to credit card.
 
Call the payment hotline, enter the appropriate information, participate in interactive services to complete the transaction.
 
Online
 
Mobile phone download application

 
 
 
Do you think the mobile payment is convenient?
 
yes
 
no