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How long have you worked in the civil service?
 
less than one year
 
1 - 5 years
 
5 - 10 years
 
10 - 15 years
 
over 15 years
 
 
 
How long how you worked in this organization?
 
less than one year
 
1 - 5 years
 
5 - 10 years
 
10 - 15 years
 
more than 15 years
 
 
 
What level is your current job in the organizational structure?
 
Administrative
 
Technical
 
Supervisor
 
Manager
 
Division Head
 
Organization Head
 
 
 
How long have you been in your current position?
 
less than a year
 
1 - 5 years
 
5 - 10 years
 
10 - 15 years
 
over 15 years
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Your position in the organization
Your influence in the organization
Your power in the organization
The degree of freedom in your job
The importance of your contribution to the organizational function
The ease with with you can give feedback to management about operations
The importance of your contribution as seen by management
The awareness of management of the problems/successes in your business unit
The ease of use of the new application
 
 
The organization installed the new computerized technology solution (new application), how satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
The usefulness of the new computerized applications
The information gained by using the new application
The speed gained by using the new application
The Customer Service response using the new application
The effectiveness of the organization since using the new application
The efficiency of the organization since using the new application
 
 
The technology team did investigations prior to implementing the new technology solution (new application). How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
The understanding they had of the processes of the department
The information shared on how the processes might change
The training on the use of the software
The access to the team to communicate feedback
The trust built between the technical and functional teams
The goals of the business unit being considered in the design
The testing that took place before "going live"
Feeling part of the team
 
 
The management team met with the business units before implementation of the new technology solution (new application). How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
The explanation on how the new application will improve business functions
The information on how the new application can help you meet business goals
The consideration of the impact of the business process flow
The consideration for training/re-training in the various areas
The opportunity to give feedback or thoughts on the process
Feeling part of the team
 
 
 
Please indicate the lowest level in your organization's structure that you consider to have influence in the management of the organization
 
 
 
Please select a range that best represents your age.
 
under 20
 
20 - 30
 
30 - 40
 
40 - 50
 
50 - 60
 
over 60
 
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