NWRL Stakeholder Survey

Q3. How would you rate the performance of the TSC contractor over the last three months on each of the following aspects?

	Excellent	Very Good	Good	Fair	Poor	N/A	Very Poor
* Their commitment to engage with you

* The frequency of their communication to you

* The quality of their written reporting to you

* The quality of their contributions in meetings and phone conversations with you

* Their management of issues and risks that are relevant to you

* Their understanding of your issues and concerns

* Q4. You indicated the TSC contractor is doing a job in their commitment to engage with you. What, if anything, do you think they could specifically do to improve their score on this attribute?

* Q5. You indicated the TSC contractor is doing a job in the frequency of their communication to you. What, if anything, do you think they could specifically do to improve their score on this attribute?

* Q6. You indicated the TSC contractor is doing a job in the quality of their written reporting to you. What, if anything, do you think they could specifically do to improve their score on this attribute?

* Q7. You indicated the TSC contractor is doing a job in the quality of their contributions in meetings and phone conversations with you. What, if anything, do you think they could specifically do to improve their score on this attribute?

* Q8. You indicated the TSC contractor is doing a job in their management of issues and risks that are relevant to you. What, if anything, do you think they could specifically do to improve their score on this attribute?

* Q9. You indicated the TSC contractor is doing a job in their understanding of your issues and concerns. What, if anything, do you think they could specifically do to improve their score on this attribute?

* Q19. Is there anything else you feel the TSC contractor could do to improve the working relationship that they have with you?