Organizational Learning and Assimilation/Change Ma

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Organizational Learning and Assimilation/Change Management Survey

Thank you for participating in this survey. Please provide some information below about you and your organization

Industry type (please indicate industry type – your company’s main competencies). Please also indicate your role in your organization and include your e-mail address if you wish to receive survey results:

Financial Services

Manufacturing

Services (Retail, Consumer Packaged Goods)

Information Technology

Government, Public Services

Enter your role in your organization and your e-mail address

Please provide below information about your experience(s) with organizational learning and assimilation/change management.

Organizational learning background at your company (please select from below):

We are considering organizational learning

We are in the process of implementing organizational learning

We have implemented organizational learning in the past

Other

If your organization has implemented organizational learning in the past please rate the success of that initiative (please select from below)

Successful – users were trained according to plan and with minimal issues at go-live. All issues were addressed during support

Marginal – users were trained but planning was poor and full participation may not have been supported. There were many issues at go-live and during support many users had to be re-trained

Failure – some users were trained but planning was poor and full participation was not supported. There were many issues at go-live and/or go-live had to be rescheduled due to training readiness. During rescheduling or support almost all users had to be re-trained

Other

How was the success of organizational training measured, or how should it be measured?

At least 90 percent of users were able to adequately perform roles as trained when needed

The percent of users that required re-training or more direct training was less than 15 percent

User error issues to system operation were minimal (less than 3 percent impact)

No major system issues that would negatively impact financial, supply, logistics, or other major operations were encountered

Other

If your company has never undertaken an organizational learning initiative but is planning to, what is your understanding for organizational learning for your company? Organizational learning is...

Critical for enterprise success

Required for compliance and/or competitive advantage

Not fully understood - requires additional research and planning

If none of the above apply, what expectations do you have for organizational learning?

What are/were the drivers for organizational learning?

Planned enterprise solutions

Regulatory, compliance requirements

Technology upgrade

Company expansion

Other

How was or how do you expect that organizational learning will be budgeted and/or funded in your organization?

Enterprise budget

Human resources budget

Information technology budget

Each functional department will fund its own training

Other

Please estimate the percent of the overall operating budget that was/is allowed for organizational learning?

Organizational Assimilation (Change Management):

Organizational assimilation and/or change management can be defined as the process by which individuals move from “outsider” to full membership in an organization (Jablin) and/or its initiatives. This full membership is usually acquired during major changes in an organization to include enterprise initiatives and is underpinned by change management socialization. Change management frameworks consider the influence of communication on the social construction of role expectations and their enactments that further considers the stages of enterprise vocational socialization, organizational entry, metamorphosis, and organizational exit.

How easily do you believe that your company is or will be ready for planned enterprise initiatives at the Executive, Management, and Functional Role level?

What do you consider to be some of the major obstacles to a successful assimilation/change management initiative at your organization, and what type of assimilation/change management initiatives are planned along with planned enterprise initiatives?