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Participant Satisfaction Survey

GPD 2011 Satisfaction Survey
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This is a satisfaction survey based on the Glass Performance Days 2011 event. Your opinion is valued a lot and will be used in improving this event. Your answers will be processed confidentially only for this purpose by GPD. Reporting of the results will be made statistically without revealing any single respondent’s identity. Please select the most suitable option for you.

By leaving your name and contact information you have a chance to win one of free entrance to the GPD 2013.
 
 
Contact Information (Optional)
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
I. Background Questions
 
 
 
* 1. Your company’s profile
 
Architecture/Construction
 
Automotive
 
Furniture/Appliances
 
Solar

 
 
 
* 2. Your company’s main activity (select the option closest to your company’s activities)
 
Float Glass Manufacturing
 
Machinery / Equipment supplier
 
Facade / building Construction
 
Architectural / Vehicle
 
Design / Specifying
 
Association
 
Glass Processing
 
Accessories / Material Supplier
 
Glazing
 
University / Research Institute
 
Trade Fair / Conference Organizer
 
Coating Technologies
 
Window / Door Manufacturing
 
Vehicle Manufacturing
 
Consulting
 
Press

 
 
 
* 3. Your Area of Responsibility
 
General Management
 
Purchasing
 
Design
 
Logistics / Distribution
 
Marketing / Sales
 
After Sales
 
Education / Training
 
R & D
 
Finance
 
Production / Manufacturing

 
 
 
* 4. Your Position in the Company
 
Owner
 
CEO / President
 
VP / Executive Manager
 
Director
 
Manager
 
Specialist / Designer
 
Engineer / Technician
 
Operative / Production Employee
 
Professor / Scholar / Researcher
 
Student / Trainee

 
 
 
II. Expectations for the conference and related satisfaction
 
 
5. Why did you decide to participate in GPD 2011?
1 = not important 2 3 4 5 6 7 8 9 10 = very important
* To learn more about the topics discussed in the conference
* To meet other industry professionals and make new contacts
* Because of the reputation of the conference
* To represent your company in an industry event
 
 
6. How would you rank GPD compared to other industrial events? Please give numbers to the following events by importance
1 = least important 2 3 4 5 6 7 8 9 10 = most important
GPD
Glasstec
Glasstec Asia
China Glass
Glass Build America
Intersolar
BAU messe
Vitrum
ICG
 
 
7. How have your expectations been met by the following issues?
1 = not satisfied 2 3 4 5 6 7 8 9 10 = very satisfied
* The conference program consisted of useful/interesting presentations and case-studies
* GPD provides information and ideas for future business
* GPD supports your professional development
* The time during GPD is used efficiently
 
 
8. How likely will you in future…
1 = not likely 2 3 4 5 6 7 8 9 10 = very likely
* Recommend GPD to your business associate / colleague / customer?
* Contact a presenter/exhibitor?
* Use the contact forum to approach participants/presenters?
* Like to become a GPD presenter?
* Attend the coming GPDs?
 
 
 
III. General Arrangements
 
 
9. How satisfied are you with the general arrangements of the conference?
1 = not satisfied 2 3 4 5 6 7 8 9 10 = very satisfied
On-line registration / invoicing (outsourced service to Confedent Ltd.)
On-line abstract submission (outsourced service to Confedent Ltd.) *Concern only to GPD Finland Speakers
Information desk at Tampere Hall
Material / Conference bags
Instructions / guidance / orientation
Transportation
 
 
10. How would you rate the PRICE paid versus the benefit of being in GPD 2011?
1 = low 2 3 4 5 = decent 6 7 8 9 10 = high
*  
 
 
Your comments:
   
 
 
 
IV. Networking
 
 
11. How satisfied are you with…
1 = not satisfied 2 3 4 5 6 7 8 9 10 = very satisfied
* Number of visitors in the event
* Quality of visitors in the event
* Opportunities for networking / getting new contacts
* Number of new customer contacts
* Opportunities for informal socializing with peers / colleagues
 
 
Your comments:
   
 
 
 
IV.I The Contact Forum
 
 
12. Familiarity with the contact forum
Yes No
* Do you know how to find the forum?
* Have you visited the forum?
 
13. About Contact Forum
Yes No No opinion
* Did you find the forum interesting?
* Did you find it useful?
* Did it help you to network with other conference participants
 
 
What features would increase the usability and attractiveness of the forum from your point of view?
   
 
 
 
V. Communication
 
 
14. How satisfied are you with…
1 = not satified 2 3 4 5 6 7 8 9 10 = very satisfied
* Direct marketing (such as phone calls)
* Indirect marketing (such as articles, web pages)
* Organizers responding to your calls/e-mail
* Service of the registration office
* Outsourcing service: Confedent office
 
 
Is there something you would have wished to be done differently (regarding the communication)? Your comments:
   
 
 
 
VI. Conference Presentations
 
 
15. What do you think about the presentations in GPD 2011? The presentations were…
1 2 3 4 5 6 7 8 9 10
1 = too practical / 10 = too theoretical
1 = too short / 10 = too long
1= too general / 10= too specific
1= too educational / 10 = too commercial
 
 
Your comments
   
 
 
 
* 16. There were 5 parallel sessions each day (sessions held at the same time). What is your opinion about that?
5 parallel sessions are ok There should be less parallel sessions There should be more parallel sessions
 
 
 
VII. Social Program
 
 
17. How satisfied are you with the catering (coffee and lunches) in GPD?
1 = not satisfied 2 3 4 5 6 7 8 9 10 = very satisfied
* Lunches
* Coffee/Tea
* Catering services compare to other event
 
 
Your Comments:
   
 
 
 
* 18. Did you participate in any of following evening programmes?
 
Get Together Evening program on Friday
 
Official GPD Conference Dinner on Saturday
 
City Reception on Sunday
 
Farewell Party
 
None of above

 
 
19. How satisfied are you with Get Together Evening program on Friday ?
1 = not satisfied 2 3 4 5 6 7 8 9 10 = very satisfied
* The event itself
* Networking possibilities in general
 
20. How satisfied you are with Official GPD Conference Dinner on Saturday ?
1 = not satisfied 2 3 4 5 6 7 8 9 10 = very satisfied
* The event itself
* Networking possibilities in general
* Food
* Drinks
* Service
 
21. How satisfied you are with City Reception on Sunday ?
1 = not satisfied 2 3 4 5 6 7 8 9 10 = very satisfied
* The event itself
* Networking possibilities in general
 
22. How satisfied you are with Farewell Party ?
1 = not satified 2 3 4 5 6 7 8 9 10 = very satisfied
* The event itself
* Networking possibilities in general
 
 
* 23. Have you participated any previous GPD ?
 
Yes
 
No
 
 
24. Compared to the previous GPDs, how have the social activities changed?
1= negatively 2 3 4 5 6 7 8 9 10 = positively Didn't attend
* Get Together Evening
* Conference Dinner
* Farewell Party
* City Reception
* Lunches
* Coffee
 
 
Your comments:
   
 
 
 
25. How would you want us to improve the conference? (ONE TIP, PLEASE!)
   
 
 
 
* 26. How do you feel about the coffee break and their length (45min) ?
 
Too short
 
Too long
 
Just perfect
 
 
 
27. Free comments of the whole event:
   
 
Glass Performance Days 2011
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