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Hello:
You are invited to participate in our survey around Quest and your partner relationship and program. In this survey we will ask you questions about how you perceive the partnership with Quest Software, now part of Dell.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Patrik Horemans at +32 496 100 143 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
* Please enter your email address
   
 
 
 
* What is your role?
   
 
 
 
What is your primary business?
Please drag and rank(1st to 5rd)the following in order of interest:
Drag your choices here to rank them
     
     
     
    How often do you do business with Quest Software?
     
    Less than 5 times per year
     
    +5 times per year
     
    +10 times per year
     
    +15 times per year
     
     
     
    In which domains are you active or do you have expertise?
     
    Microsoft related technologies
     
    Unix
     
    Mainframe
     
    Application development .Net
     
    Application development Java
     
    AS400
     
    BI
     
    Monitoring
     
    Application Performance Monitoring
     
    Migrations of messaging and collaboration
     
    Collaboration
     
    e-Commerce
     
    Identity and Access Management
     
    Systems Security
     
    Network Security
     
    PL/SQL, SQL-T, Apex
     
    BPOS
     
    Azure
     
    Amazon
     
    Other
     

     
     
     
    Which partnership(s) is (are) the most important for your company?
       
     
     
     
    How important is the partnership with Quest Sofware for your company?
     
    Very
     
    Somewhat
     
    little
     
    not important
     
     
    How satisfied are you with the following:
    Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
    Partner support (business point of view)
    Responsiveness
    Sales enablement
    Technical enablement
    Joint marketing activities
    Sales support at customers
    Pre-sales support at customers
    Available resources
     
     
    How could Quest help you better to succeed selling to customers?
    much more attention a bit more attention ok the way it is
    Technical training
    Sales training
    Pre-sales training
    sales support at customers
    pre-sales support at customer
     
     
    Does Quest share enough information with you about:
    Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
    products & solutions
    Technical details
    strategy & vision
     
     
     
    How important are license maintenance renewals for your company?
     
    Very, it's part of our business plan with vendors
     
    Somewhat, it's nice to have
     
    Neutral
     
    Not at all, we deliver value in other ways (consultancy, license management etc.)
     
    Other
     
     
     
     
    Quest, now part of Dell does not run maintenance renewals via partners, unless they are credited to do so. Do you see this system with other vendors?
     
    Yes, usually it's that way
     
    Yes, more than 50% of vendors work that way
     
    Few vendors work that way
     
    It's the first time i hear about such a go to market
     
    Other
     
     
     
     
    How does your company work with Quest?
     
    Customers ask for your software and we work with them as a service company to facilitate their demands
     
    Customers ask us to look for solutions for their challenge and if Quest has solutions we will propose and facilitate
     
    We know the Quest offering and will pro-actively seek opportunities at customers
     
    Other
     

     
     
     
    When selecting vendors to partner with, what are the important factors to take into account?
    Please rank the following in order of interest (1 most important, 7 least important)
    Market share & visibility
    Based upon customer demands
    The broadness of the offering
    The size of the company
    The opportunity to generate reoccuring business via maintenance renewals
    The opportunity to deliver consultancy services
    The ease of working with the vendor
    Other
     
     
    Did you know Quest has solutions in the following domains?
    yes we know the whole offering yes we are aware We heard about it We had no clue
    Identity and Access Management
    Application Performance Monitoring
    Business Intelligence
    Migration utilities
    Database management tools
    Virtual Desktop Integration
    Windows (AD, Exchange, Sharepoint) solutions and extentions
     
     
     
    Are there any of the topics above you would like to know more about?
     
    Identity and Access Management
     
    Application Performance Monitoring
     
    Business Intelligence
     
    Migration Utilities
     
    Database management tools
     
    Virtual Desktop Integration
     
    Windows solutions and extensions
     
    Other
     

     
     
    How satisfied are you with the following:
    Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
    Your experience with Quest to place orders
    Your experience to get technical assistance
    Your experience to get support (post-sales)
    The overall quality of the products
    Your overall experience with Quest
     
     
     
    If you were (very) unsatisfied about something in the previous question, could you please elaborate?
       
     
     
    As you probably know, Quest has been acquired by Dell. What do you think about the below?
    Agree Neutral Not at all
    It's great, there will be more visibility
    It's very unclear to us what the future will bring
    We where already a Dell partner and this will extend our reach
    It's a bad thing
     
     
     
    If you answered on the previous question that it's a bad thing, could you please elaborate?
       
     
     
     
    Are you generally happy with your Quest Partnership?
     
    Yes, very
     
    Yes
     
    Somewhat
     
    Little
     
    Not at all
     
     
    Are you aware of the following available resources
    Yes No
    Partner website
    Online trainings and certification
    Joint Marketing programs
     
     
     
    Do you have any suggestions that would help us to improve the partner experience with Quest?
       
     
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