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2015
May
P
PCSD Adoption Metric rev A
PCSD Adoption Metric rev A
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Hello,
You are invited to participate in a survey which is intended to gather information about PCSD adoption and attitudes. It will take approximately 10 minutes to complete the questionnaire. This is part of an initiative to measure the adoption of PCSD amongst the PSS group. This survey has only been sent to ANZ PSS Project and SureService team members.
Your survey responses will be strictly confidential. If you have questions at any time about the survey or the procedures, you may contact Stephen Cowhey at 03 9721 0232 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How many years have you worked with the DeltaV Product?
0-2
2-5
5-10
10+
In your current or previous roles, in what capacity (or capacities) have you used PCSD (select as many as appropriate)
As a lead engineer determining configuration standards
As a project / systems engineer in a front office
As a project / systems engineer in a back office (BCEC / GSC)
As a Project Manager on a project which is making use of PCSD
As a SureService Engineer
Never
What phrase(s) best describes your previous use of PCSD
I have used it on projects with minimal modification
I have used some parts of it on projects
I have never used it
If you have used PCSD on previous or current projects, tick the following if they apply to the projects.
Greenfield
Expansion (with existing PCSD library)
Migration (third party)
Migration (Emerson RS3 or Provox)
Batch process (or heavily sequential)
Continuous process
Chemicals
Oil and Gas
Refining
Pharmaceutical
Mining and metals
Water
Other
On a scale of 1 (negative) to 10 (positive), describe your experience or impression of the PCSD library. (If you have no prior use of PCSD, please answer based on your impression.)
1 ( very negative)
2
3 (negative)
4
5 (neutral)
6
7 (positive)
8
9
10 (very positive)
Thinking of times when you have used PCSD, what was your impression of the customer’s experience (1 negative, 10 positive)?
1 ( very negative)
2
3 (negative)
4
5 (neutral)
6
7 (positive)
8
9
10 (very positive)
Thinking of times when your experience of PCSD has been somewhat negative, please nominate reasons from the selection below.
Not Applicable, have no prior experience
Not Applicable, have no negative experience
Access to source material
Difficultly with technical support
High controller loading
Too complex / can’t understand it
Was missing important features for the project
Ability to customise or modify the configuration templates
Ability to customise or modify the DeltaV Operate objects
Could no use the Tools as required
Module templates did not meet customer requirement
DeltaV Operate Standards did not meet project requirements
Documentation
Difficulty with BCEC resources
Differences from one version to the next
Other
Please rate the following in terms of importance to you if you were to increase your use of PCSD (5 is very important, 1 is not very important).
Reduce complexity in the templates
Make the templates easier to modify
Make improvements to DeltaV Operate
Make the DeltaV Operate elements easier to modify
Improve existing PCSD tools to increase productivity
Add new PCSD tools to increase productivity
Provide training
Coordination with Sales Team
Coordination with Training Team
Coordination with SureService Team
What phrase(s) describe your future intentions to use PCSD?
I will use it as much as possible
I’ll look into it more closely next time I have a project
I’ll avoid using it
It will need to change a lot before I use it
I’d prefer to use my own libraries
I haven’t really thought about it
PCSD is important to project productivity
I can do my job well without PCSD
I will use PCSD because it makes my job easier
I will use PCSD because it’s more likely to increase customer satisfaction
PCSD doesn’t solve any problems I have
Other
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