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Questions marked with an * are required Exit Survey
 
 
* A. KNOWLEDGE OF WORK

1. Own Job
     Measures how well a staff can handle his/her own work independently
 
Very Poor - lacks basic understanding and unable to cope.
 
Poor - needs to constantly refer to superior.
 
Average - well informed on most aspects of job.
 
Good - has a comprehensive and detailed knowledge of all phases of work.
 
Very Good - extremely well informed, wide working knowledge and very independent.
 
 
* 2. Related Jobs 
    Measures how well the staff handles work in related areas not directly under his or her function
 
Very Poor - lacks basic knowledge. Little effort put in to seek additional understanding.
 
Limited knowledge and able to handle only basic tasks.
 
Has an idea of related work but unclear on details.
 
Adequate knowledge to handle related work.
 
Well informed of other related work and able to handle competently and independently.
 
 
* B. WORK STANDARDS AND ABILITY

1. Leadership -
    Evaluate the ability to supervise work of subordinates Inspire team work and motivate others to accomplish objectives
 
Unable to lead and not willing to take on responsibility as Leader.
 
Occasionally accepts responsibility to lead but need constant guidance and supervision
 
Reacts well to problems and able to identify opportunities. Demonstrate confidence to lead others.
 
Regularly displays creativity and analysis in problem solving. A definite leadership potential.
 
Constantly seeks to improve work/systems. High leadership potential.
 
 
* 2. Work Quality
   Measures the standard of work handed up
 
Consistently produces work of unacceptable standard. Careless and require constant checking.
 
Work is often careless and requires regular correction. Often finishes tasks behind schedule.
 
Meets job standards with minor mistakes and normally able to complete tasks on schedule.
 
Work is normally well done and meets most targets ahead of schedule. Excellent in routine work.
 
Exceptionally high standard of work done and able to meet objectives ahead of schedule. Consistently produces fast, neat and accurate work.
 
 
* 3. Work Output
    Measures the time taken to complete a certain given task
 
Slow and consistently behind schedule. Completely unable to meet deadlines. Low productivity.
 
Occasionally manage to meet schedule.
 
Satisfactory for demands of job. Timely completion of assignments with occasional lapses.
 
Always able to meet deadlines. Output usually above demands of job.
 
Completes job ahead of schedule. Very efficient and consistently does much more than expected standard.
 
 
* 4. Benefits against Work Output
    Willingness to do additional duties or to accept request
 
Unwilling to accept new or additional work.
 
Reluctant to accept new or additional work unless there is remuneration
 
Readily accepts new or additional work but does the bare minimum
 
Always willing to accept new or additional work and do the very best
 
Volunteer to take on new or additional work even without remuneration and produces excellent output
 
 
* 5. Problem Solving and Resourcefulness
    Evaluate the ability to analyse situations or conditions and ability to identify alternatives and develop realistic solutions
 
Totally unable to analyse the situation and/or provide alternatives.
 
Able to analyse situation but unable to provide solution or alternative action.
 
Able to resolve simple problems but require guidance.
 
Able to handle problems with advice and consultation from superior and occasionally able to resolve things independently.
 
Able to problem solve, trouble shoot and take necessary remedial action with realistic solutions fast. Creative in problem solving.
 
 
 
* 6. Decision Making

Evaluate the ability to determine important aspects of information and choose best course of action within the designated time constraints Willingness to make difficult and unpopular decisions
 
Unable to make decisions. Constantly avoid any responsibility to make decision and is dependent on others for decision making
 
Makes decisions with great reluctance.
 
Able to make decisions and to determine the importance of the issue with guidance.
 
Able to make decisions and to handle important matters although not totally independent.
 
Able to make decisions and shoulder higher responsibilities.
 
Able to handle important matters and try to choose the best action.
 
 
7. Cooperation, Good Service to members
    Willingness to help others and obtain cooperation Good public relations – able to provide cordial service
 
Unwilling to assist. Rude and unwilling to cooperate.
 
Reluctant to cooperate and help unless requested by Senior
 
Understand about the need to cooperate and normally willing to assist.
 
Always willing to cooperate and provide cordial services in any situation. Pleasant.
 
Instill spirit of cooperation and able to give excellent services in willingness to help others
 
Excellent public relations.
 
 
 
8. Skills Application
    Consider the skills possessed to meet job requirements.
 
Does not have the skills and does not have the initiative to acquire new skills.
 
Has some skills but insufficient to meet job requirements.
 
Has adequate skills to meet normal job requirements but not the pace needed.
 
Sufficient skills to meet standard and expectation with ability to quickly apply new skills gained to improve job performance.
 
Exceptional skills beyond the requirements of the job and constantly seek to improve existing skills.
 
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