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Hello:
You are invited to participate in our survey Performance Management System in the Bank. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about effectiveness of the performance system. It will take approximately 3 minutes to complete the questionnaire.

Your participation in this study is completely voluntary but highly expected . There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Nchakha Morake, Nkhahle Seeiso, Motopela 'Nyane, Kelebone Pitso 'Maselloane Molefi, 'Mabokang Seupi or Malinda Domela or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
* Please tell us your gender
 
Male
 
Female
 
 
* Please tell us about your age group
 
20-24
 
25-34
 
35-44
 
45-54
 
55+
 
 
* Your academic qualification(s)
   
 
 
 
* Please tell us about your job experience at current level
 
Less than 1 year
 
1 to 3 years
 
3 to 5 years
 
5 to 8 years
 
More than 8 years
 
 
* Please select your Department
 
 
* Please select the level of position you currently hold:
 
(Deputy) Governor
 
Department Head
 
Division Head
 
Section Head
 
Professional
 
Supervisor / Line Manger
 
Other
 
 
 
Section B: Perception of Employees on the Performance Management System
Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree Not Sure
* Performance management helps me to motivate my team
* Performance management helps me decide what to recognize in members of my team
* Performance management help me develop the skills and capabilities of my team
* Performance management helps my team to perform better
* Performance management helps me to communicate to my team what is expected of them
* I am comfortable conducting performance reviews
* Performance management is only of use to Human Resources division, not individual line managers
* The information generated from reviews is not useful for my team but could be more productively elsewhere
* The time I spend on performance reviews could be used more productively elsewhere
* The current performance management system works well and does not need change
* Performance review techniques used in assessing employee’s performance is effective
* Performance review technique have impact on employee’s performance, incentive and morale
* The documentation associated with performance management is clear and helpful
 
 
 
What in your opinion are causes of failure of performance appraisal system?
 
Lack of role clarity
 
Intervals of appraisals
 
Lack of communication by superiors
 
Other (Please specify)

 
 
 
What do you do when you identify poor performers?
 
Offer training
 
Relocate or transfer
 
Improve coaching
 
Other (Please specify)

 
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