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  5. Phan Designs Survey
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Exit Survey
 
 
Welcome to the Phan Designs Survey!

It is only through the correspondence from my existing clients that I am able to gather feedback, thereby continuing to improve the marketing services I offer. In order to facilitate and continue offering the highest quality services for existing and potential clients, I have created this optional survey below.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. Towards the end of the survey, I give clients the opportunity to share with me their comments or concerns. Some of these comments are used as testimonials. If you wish that your survey comment submissions are not published on my website, please indicate as such in your correspondence.

Thank you for taking the time to contribute your thoughts and ideas!

Please start with the survey now by clicking on the Continue button below.
 
 
 
* Full Name:
   
* Company:
   
* Preferred mode of contact (i.e. phone, email, snail mail):
   
 
 
 
* How long have you been purchasing marketing services from Phan Designs?
 
Less than 6 months
 
6-12 months
 
1-3 years
 
3-5 years
 
5+ years
 
 
How often do you use the following marketing services from Phan Designs?
Don't Use Weekly Monthly Quarterly Annually
* Website Design
* Advertising (brochures, business cards, flyers, etc)
* Marketing (email and/or postcard marketing)
* Event Marketing (invitations, announcements, etc)
* Restaurant Marketing (menu covers, menu designs, take-out, etc)
 
 
 
* How did you hear about Phan Designs?
 
Online
 
Flyer/Postcard
 
Friend/Relative
 
Colleague
 
Advetisement
 
Other
 
 
 
 
* How would you rate your overall satisfaction with the marketing services you have purchased from Phan Designs?
 
High satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat unsatisfied
 
Highly unsatisfied
 
 
How does Phan Designs rate on the following attributes:
Well Above Average Above Average Average Below Average Well Below Average
* Ease and Convenience of Phan Designs Website
* Customer Service
* On-time delivery/completion of marketing service(s)
* Professionalism
* Quality of marketing service(s)
* Understanding the clients' marketing needs
* Price
 
 
 
* How does Phan Designs rate in comparison to other companies which offer the same marketing services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
* How likely are you to continue as a client with Phan Designs?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Is there a particular marketing service in which you are interested but Phan Designs does not yet offer?
   
Are there any other comments, questions, or concerns you would like to add?