This free survey is powered by
  1. Surveys
  2. 2017
  3. February
  4. P
  5. PLP Engagement Survey

PLP Engagement Survey

Packleader Pacific Employee Engagement Survey 2017
0%
Exit Survey
 
 
Hello: You are invited to participate in the Packleader Pacific Engagement survey.
This survey will take approximately 15 minutes. 

All questions are compulsory except the first two.

Thank you very much for your time and support. Please begin with the survey by clicking on the button below.
 
 
 
Personal Information (Optional)
First Name : 
Last Name : 
 
 
 
* Age Group - Please state the age group that you fall under from the options below;
 
18-24 years
 
25-30 years
 
31-35 years
 
36-40 years
 
Above 40 years
 
 
 
* I am
 
Married
 
Single
 
 
 
* Please confirm the years of experience you have with Packleader Group:
 
Less than 6 months
 
6 months – 1 year
 
1 year – 2 years
 
2 Years – 3 Years
 
3 Years and more
 
 
 
* My Current Team is:
 
Support Team (Human Resources/ Learning & Development/ Finance/ Facilities/Information Technology/ Sales Delivery/ Data Team)
 
Quality Assurance
 
Energy Deal
 
Green Home Green Planet
 
Go Fetch/ActewAGL
 
Health Deal
 
PACCIFICA
 
Vodafone Hutchinson Australia
 
 
 
* My current role is:
 
Support Team (Coordinator/Specialist/Trainer/Assistant/ Officer/Technician/Other)
 
Manager
 
Assistant Team Leader/Team Leader/Senior Team Leader
 
Customer Interaction Agent
 
Quality Assurance Agent
 
 
Please Provide feedback about your experience at Packleader Group - Recruitment Process



 
Strongly Agree Agree Neutral Disagree Strongly Disagree
* 1. I enjoyed the recruitment process
-
* 2. There was a smooth transition from the first point of contact to the interview
-
* 3. The coordinators were helpful during the selection process
-
* 4. I was made comfortable at the interview
-
* 5. The interview was professional
-
* 6. The orientation was helpful and well planned
-
* 7. There was a clear indication of the expectations and responsibilities of the role
-
* 8. All documents were accurately and thoroughly explained before I signed
-
 
 
What are your thoughts about the training sessions?
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
* 1. Trainees were informed of the training outline and learning outcomes required
-
* 2. The training sessions were well planned and based on relevant objectives
-
* 3. The trainer had excellent knowledge of the topics being trained
-
* 4. My questions were answered during training sessions
-
* 5. The trainer understood the diversity of trainees and worked according to the needs of the Trainees
-
* 6. The trainer was effective in the manner he/she conducted training
-
* 7. The computer and other hardware I use to do my job is dependable
-
* 8. The software and program applications I use to do my job are adequate
-
* 9. The organisation is good at training new starters
-
* 10. All roll-outs are conducted effectively and explained thoroughly
-
* 11. This organisation provides ongoing training/refreshers as needed
-
* 12. The training/learning I have received has adequately prepared me for the work I do
-
 
 
The Job Itself - My Role 
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
* 1. After training, when I joined my Team, I was prepared well for the job
-
* 2. My Key Performance Indicators were explained thoroughly
-
* 3. I am aware of the expectations of my role in the organisation
-
* 4. I have the tools and resources I need to do my job well
-
* 5. I frequently receive recognition for good performance from my manager
-
* 6. I have a clear understanding of how my job contributes to my Teams objectives
-
* 7. I believe my job is secure
-
* 8. I have made progress at work
-
* 9. I am supported by the business to grow in the role and expand my skillset
-
* 10. I have adequate opportunities for professional growth in this organization
-
* 11. I am encouraged to learn from my mistakes
-
* 12. I know clearly if I am making progress towards my goals
-
* 13. I have a very clear job description for my role
-
* 14. The targets that I am required to reach in my role are clear and fair
-
* 15. I want to develop my career within this organisation
-
 
 
My Direct Line Manager
Strongly Agree Agree Neutral Disagree Strongly Disagree
* 1. My supervisor treats employees fairly and respectfully
-
* 2. Helps me understand how my work contributes towards the organisational goals
-
* 3. Creates a motivating and energizing workplace
-
* 4. My Supervisor understands my needs as an employee
-
* 5. I can trust what my supervisor tells me
-
* 6. My supervisor regularly provides me with timely and useful feedback on my performance
-
* 7. The feedback is documented and discussed thoroughly 
-
* 8. My Supervisor adheres to the review periods on the feedbacks
-
* 9. My supervisor provides feedback in a positive environment
-
* 10. My supervisor keeps track of my performance and keeps me updated on how my performance is trending
-
Strongly Agree Agree Neutral Disagree Strongly Disagree
* 11. My supervisor provides me with the guidance and training resources that I need to improve my performance
-
* 12. My supervisor clearly communicates to me what my job performance standards and expectations are
-
* 13. My performance evaluations are completed and discussed with me
-
* 14. My supervisor seems to care about me as a person
-
* 15. My manager follows through on commitments
-
* 16. My manager always addresses poor performance appropriately
-
* 17. My manager creates an atmosphere that inspires others to achieve at a higher level
-
* 18. My supervisor handles my work-related issues exceptionally and with confidentiality
-
* 19. My supervisor handles my personal issues exceptionally and with confidentiality
-
 
 
What are your thoughts on the communication process at the Packleader Group
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
* 1. The organisation provides timely information
-
* 2. The organisation provides information that is relevant to me
-
* 3. The organisation effectively communicates decisions/changes that affect me
-
* 4. Communication is open and honest
-
* 5. Communication is encouraged in this organisation
-
* 6. I am acquainted with my co – workers from offshore offices
-
* 7. There are regular discussions between Fiji and Melbourne
-
* 8. We frequently engage in healthy discussions with our offshore colleagues
-
* 9. Frequent interactions between Melbourne and Fiji are encouraged
-
* 10. There is effective communication between Fiji and Melbourne
-
 
 
My satisfaction at work 
Strongly Agree Agree Neutral Disagree Strongly Disagree
* 1. Working for Packleader Group gives me a feeling of accomplishment
-
* 2. I am hopeful of my professional growth and long-term career opportunities
-
* 3. I intend to stay and develop my career with Packleader Group
-
* 4. I enjoy working with my supervisor
-
* 5. I am proud to work for Packleader Group
-
* 6. I am willing to give extra effort to help this organisation succeed
-
* 7. Overall, I am satisfied with the facilities and benefits that are provided by Packleader Group
-
* 8. The organisation always makes sure I am informed about decisions or changes that will affect me
-
* 9. People with different ideas are valued at my company
-
 
 
What are your thoughts on the Packleader Group Management 
Strongly Agree Agree Neutral Disagree Strongly Disagree
* 1. Are approachable and willing to listen to my concerns
-
* 2. Foster an excellent organisational culture
-
* 3. Consults employees before decisions are made that affect their work
-
* 4. Encourages employees to participate in the decision making processes
-
* 5. I have confidence in the leadership of the organisation
-
* 6. Care about their employees’ well being
-
* 7. Are open to input from employees
-
* 8. Quality is a key focus of the organisation
-
* 9. Prioritise safety within the organisation
-
* 10. Encourage me to feel part of the organisation
-
* 11. Encourages and supports career development
-
 
 
What are your thoughts on Remuneration and Recognition?
Strongly Agree Agree Neutral Disagree Strongly Disagree
* 1. My pay is fair for the work I perform
-
* 2. My salary is competitive with similar jobs I might find elsewhere
-
* 3. The way this organisation rewards its staff helps achieve targets
-
* 4. I receive recognition and praise when I have excelled at performing my duties
-
* 5. The organisation recognises employees for good work performance
-
* 6. My work site is well maintained and meets my needs
-
* 7. My job and work environment allow for a good balance between work and my personal life
-
* 8. I receive the right amount of recognition for my work
-
* 9. Overall, I'm satisfied with this organisation’s pay and recognition procedures
-
 
 
Commission  
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable
* 1.I am aware of the requirements and targets that unlock commission
-
* 2.Commissions are paid out accurately based on the requirements
-
* 3.I am happy with the commission structure
-
* 4.I am happy with how the commission structure is paid out
-
* 5.The commission is paid on time
-
 
 
 
* Things that motivate me at work are:
   
 
 
 
* Things that de-motivate me at work are:
   
 
 
 
* Please rank (1-15) the following in order of interest. Drag your choices to the box in the middle:
Drag your choices here to rank them
     
     
     
    * Is there a particular benefit not mentioned above that you would like Packleader Pacific to introduce?
       
     
     
     
    * If there was one improvement you would suggest to Packleader Pacific, what would it be?
       
     
     
     
    * Please add any additional comments below;