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Print version - I&M Questionnaire

MARKET STUDY
Quality, Environment and Safety in Oman
0%
Exit Survey
 
 
The following study is intended at collecting information on the quality, environment and legal practices of companies from all industries in Oman. The questions were drawn with the purpose of characterizing how companies view, formulate, implement and maintain their quality and environmental policies.

When taking the survey please take into consideration your operations in Oman, excluding those you might have abroad.

There are no right or wrong answers. We guarantee total confidentiality in your answers or in any resulting outcome from this study, nor will your answers or outcome of this study be made publicly available. Your answers will only be used for statistical purposes, together with the remaining recipients of this questionnaire.

You have the possibility of stopping the questionnaire and completing it later. You can do this by choosing the option "Save Page and Continue Later" where a link will be sent to an e-mail account indicated by you, containing the link to later complete the survey.

The research team kindly asks you to complete the survey within five days, since receiving this e-mail.

If you wish to further clarify any matter before taking this questionnaire or whilst filling it in, please do not hesitate to contact us on [email protected] and our team will promptly reply to your queries
 
 
 
* From which activity sector is your company?
Please select the option that better describes your company
 
Oil & Gas (including platforms, refineries, LNG plants, petrochemical, storing, distribution)
 
Power & Utilities (including power plants, desalination plants, sewage trestment, telecommunications)
 
Construction
 
Process
 
Manufacturing
 
Mining & Quarrying
 
Tourism
 
Retail & Distribution
 
Health
 
Other
 
 
 
 
Within the sector of Oil&Gas which type of company are you?
Please select all that apply
 
Platform
 
Refinery
 
LNG Plant
 
Petrochemical
 
Storage companies
 
Pipeline Operators
 
Distribution (downstream)
 
Other
 

 
 
Within the sector of Power & Utilities which type of company are you?
Please select all that apply
 
Power plant
 
Power and desalination plant
 
Desalination plant
 
Sewage treatment company
 
Telecommunication operator
 
Other
 

 
 
Within the sector of Construction which type of company are you?
Please select all that apply
 
Buildings construction
 
Mechanical construction
 
Pipeline construction
 
Storage tanks construction
 
Other
 

 
 
Within the sector of Retail & Distribution which type of company are you?
Please select all that apply
 
Retailer
 
Wholesaler
 
Distributor
 
Other
 

 
 
Within Other which type of company are you?
Please select all that apply
 
Ports operator
 
Airport operator
 
Other
 

 
 
* Company name
   
 
 
Is your company ISO 9001 and ISO 14001 certified or your laboratory ISO 17025 accredited?
Please select all that apply
 
Yes, ISO 9001 certified
 
Yes, ISO 14001 certified
 
Yes, ISO 17025 accredited
 
No, it is not

 
 
 
Does your company consider to become ISO 9001 certified in the next 5 years?
 
Yes
 
No
 
 
Does your company consider to become ISO 14001 certified in the next 5 years?
 
Yes
 
No
 
 
 
In the next questions please be aware that the term calibration stands for calibration and metrology tests
 
 
* Does your company buy calibration services?
 
Yes
 
No
 
 
 
Why doesn't your company buy calibration services?
Please select the option that better describes your company choice
 
There are no calibration service providers
 
There are calibration service providers, but far from my company premises
 
We don't find it necessary
 
Other
 
 
 
If there were metrology laboratories available or if calibration services could be provided within your company facilities, would you buy calibration services?
Please select the option that applies
 
Yes
 
No
 
 
From the following list how many measuring equipment does your company have that are subject to calibration?
Please indicate (e.g.:30) in the list below the approximate number of equipment that your company calibrates within each physical quantity
Quantity
Dimensional (e.g. caliper, dimensioner, gauge block, height gauge, etc)
Electrical (e.g. ammeter, capacitance meter, multimeter, voltmeter, etc)
Temperature (e.g. thermometer, pyrometer, thermoscope, etc)
Humidity (e.g. hygrometer, psychrometer, etc)
Mass (e.g. balance/ scale, etc)
Volume (e.g. pipette, burette, flask, etc)
Force (e.g. force gauge, torque wrench, dynamometer, etc)
Pressure (e.g. barometer, sphygmomanometer, etc)
Flow rate (e.g. mass flow meters, piston meters, jet meters, magnetic flow meters, etc)
Other physical quantity
 
 
If you indicated "other physical quantity", please name the type that you have considered
   
 
 
How frequently are these equipment calibrated?
Please select the option that better describes your calibration practices within each type of measuring equipment
Twice a year Once a year Every two years > two years
Dimensional
Electrical
Temperature
Humidity
Mass
Volume
Force
Pressure
Flow rate
Other physical quantity
 
 
From the measurement equipment you have numbered, please indicate which ones are subject to legal metrology.
Please indicate an approximate percentage (%) of equipment that are subject to legal metrology. Write only the number and not the symbol (e.g. 30)
% of equipment subject to legal metrology
Dimensional
Electrical
Temperature
Humidity
Mass
Volume
Force
Pressure
Flow rate
Other physical quantity
 
 
 
Please indicate an approximate number in the box below
   
 
 
Please indicate an approximate percentage (%). Write only the number and not the symbol (e.g.:30)
   
 
 
Please indicate an approximate percentage (%). Write only the number and not the symbol (e.g.:30)
   
 
 
What does your company value the most when choosing a calibration services provider?
Please distribute 100 points between the following options. The more relevant the more points should you award.
Price
Quality
Accredited supplier
Timeliness (from request for service to product delivery)
Geographical proximity
0
 
 
 
Please indicate an approximate value and consider Omani Rial. (Note: write the full number without comas or dots, e.g. 1000000)
   
 
 
Please, discriminate calibration costs weight per type of measurement equipment indicating an approximate percentage (%) of the total expenditure in calibration services
(note: the sum must be 100%)
Dimensional
Electrical
Temperature
Humidity
Mass
Volume
Force
Pressure
Flow rate
Other physical quantity
0
 
 
 
When purchasing services, other than calibration, is ISO 9001 certification a relevant decision factor?
Please select the option that applies
 
Yes
 
No
 
 
 
* Does your company have electrical installations?
Please select the option that applies
 
Yes
 
No
 
 
 
* Does your company have lifting equipment (e.g.: fork-lifts, cranes, containers, shackles, etc)?
Please select the option that applies
 
Yes
 
No
 
 
 
* Does your company have pressure equipment (e.g.: boilers, reservoirs, pipes, mobile pressure equipment, etc)?
Please select the option that applies
 
Yes
 
No
 
 
 
* Does your company have safety valves?
Please select the option that applies
 
Yes
 
No
 
 
 
Electrical installations
 
 
How frequently are your electrical installations inspected?
Please select the option that better describes your inspection practices
 
Twice a year
 
Once a year
 
Every two years
 
> two years
 
 
Please name your electrical installations inspection services providers
   
 
 
What are your company's requirements regarding accreditation / certification for electrical installations inspection services providers?
Please select all that apply
 
ISO 17020
 
ISO 9001
 
None
 
Other. Which one?
 

 
 
Please indicate an approximate value and consider Omani Rial (Note: write the full number without comas or dots, e.g. 1000000)
   
 
 
 
Lifting equipment
 
 
Please indicate an approximate number (e.g.: 30)
   
 
 
How frequently are your lifting equipment inspected?
Please select the option that better describes your inspection practices
 
Twice a year
 
Once a year
 
Every two years
 
> two years
 
 
Please name your lifting equipment inspection services providers
   
 
 
What are your company's requirements regarding accreditation / certification for lifting equipment inspection services providers?
Please select all that apply
 
ISO 17020
 
ISO 9001
 
LEEA qualification (Lifting Equipment Engineers Association)
 
None
 
Other. Which one?
 

 
 
Please indicate an approximate value and consider Omani Rial (Note: write the full number without comas or dots, e.g. 1000000)
   
 
 
 
Pressure equipment
 
 
Please indicate an approximate number (e.g.: 30)
   
 
 
How frequently are your pressure equipment inspected for legal compliance?
Please select the option that better describes your inspection practices
 
Twice a year
 
Once a year
 
Every two years
 
> two years
 
 
Please name your pressure equipment inspection services providers
   
 
 
What are your company's requirements regarding accreditation / certification for pressure equipment inspection services providers?
Please select all that apply
 
ISO 17020
 
API 510
 
API 653
 
ISO 9001
 
None
 
Other. Which one?
 

 
 
Please indicate an approximate value and consider Omani Rial (Note: write the full number without comas or dots, e.g. 1000000)
   
 
 
 
Safety valves
 
 
Please indicate an approximate number (e.g.: 30)
   
 
 
How frequently are your safety valves calibrated?
Please select the option that better describes your inspection practices
 
Twice a year
 
Once a year
 
Every two years
 
> two years
 
 
Please name your safety valves calibration services providers
   
 
 
What are your company's requirements regarding accreditation / certification for safety valves calibration services providers?
Please select all that apply
 
ISO 17025
 
ISO 9001
 
None
 
Other. Which one?
 

 
 
Please indicate an approximate value and consider Omani Rial (Note: write the full number without comas or dots, e.g. 1000000)
   
 
 
 
Non-Destructive tests (NDT)
 
 
Please indicate a number (e.g.: 4)
   
 
 
How frequently do your mechanical plants stop for inspection and maintenance works? (consider only interruptions longer than 5 days)
Please select the option that better describes your practices
 
Once a year
 
Every 2 years
 
Every 3 years
 
Every 4 years
 
Every 5 years
 
> 5 years
 
 
Please indicate an approximate number and consider days (e.g.: 15)
   
 
 
Please indicate an approximate number (e.g.: 30)
   
 
 
 
Please indicate an approximate number (e.g.: 30)
   
 
 
How frequently are your plants' pipework inspected? (pipework does not include distribution pipelines)
Please select the option that better describes your practices
 
Once a year
 
Every 2 years
 
Every 3 years
 
Every 4 years
 
Every 5 years
 
> 5 years
 
 
 
Please indicate an approximate number (e.g.: 30)
   
 
 
 
Have you ever directly contracted Non-Destructive tests (NDT) services (i.e. not subcontracted by inspection companies as part of their services) for inspection of a mechanical plant (refineries, factories, etc) during its construction?
 
Yes
 
No
 
 
Have you ever directly contracted Non-Destructive tests (NDT) services (i.e. not subcontracted by inspection companies as part of their services) for inspection of a pipeline during its construction?
 
Yes
 
No
 
 
Have you ever directly contracted Non-Destructive tests (NDT) services (i.e. not subcontracted by inspection companies as part of their services) for inspection of a storage tank during its construction?
 
Yes
 
No
 
 
 
What are your company's requirements regarding accreditation / certification for Non-Destructive tests (NDT) services providers?
Please select all that apply
 
ASNT
 
ISO 9712 (former ISO 473)
 
ISO 17025
 
None
 
Other. Which one?
 

 
 
 
Please name your Non-Destructive tests services providers.
   
 
 
 
Cathodic protection
 
 
Please indicate an approximate number (e.g.: 30)
   
 
 
Are these pipelines cathodically protected? (Select yes even if only a portion of the pipeline is protected)
If your answer is no, please skip the next question.
 
Yes
 
No
 
 
How frequently is the cathodic protection of your pipelines inspected?
Please select the option that better describes your practices
 
Once a year
 
Every 2 years
 
Every 3 years
 
Every 4 years
 
Every 5 years
 
> 5 years
 
 
 
Are your metallic storage tanks cathodically protected?
If your answer is no, please skip the next question.
 
Yes
 
No
 
 
How frequently is the cathodic protection of your metallic storage tanks inspected? (consider the storage tanks you have numbered previously on this survey)
Please select the option that better describes your practices
 
Once a year
 
Every 2 years
 
Every 3 years
 
Every 4 years
 
Every 5 years
 
> 5 years
 
 
 
In order to characterize the study's sample please answer the questions in the following page
 
 
How many employees does your company have? (approximate number)
   
In which year did your company start operations in Oman? (yyyy)
   
What was the revenue generated by your company's operations in Oman in 2012? (This survey is confidential and your company identity will be protected. Please write the full number, approximation, without comas or dots, e.g. 1000000, and consider Omani Rial)
   
 
 
 
Please indicate an approximate quantity
   
And the unit of measurement (e.g. tonnes)
   
 
 
 
Respondent name
   
Respondent position within the company
   
 
 
If you authorize Deloitte's team to contact you if there is the need to clarify some answer, please leave your direct phone number.
   
 
 
 
Comments/Suggestions:
   
 
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