Procurement Services Customer Satisfaction Survey

How well are we doing? Your responses will help us better understand how well we are doing and where we can make improvements. All responses are anonymous unless you choose to provide your personal information. Thank you for your time.

Questions marked with an * are required

Exit Survey

* How would you rate the professionalism of the Procurement staff?

Exceptional

Good

Average

Needs Improvement

Unacceptable

How would you rate the customer service of the Procurement staff?

Exceptional

Good

Average

Needs Improvement

Unacceptable

How would you rate the communication abilities of the Procurement staff?

Exceptional

Good

Average

Needs Improvement

Unacceptable

When you contacted or visited Procurement Services, did you get the information that you needed or your issue resolved?

Yes

What was the purpose of your most recent contact with Procurement Services?

Contract Negotiation

Requisition

Travel

Vendor Issues/Information

Other

How satisfied are you with the information provided and ease of use of our website?

Very Satisfied

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Did any one person make a difference in your most recent contact with Procurement Services?

Yes

If yes, who and how?

Please provide suggestions on how we can improve our services to the campus community, whether in person or via our website.

Share This Survey:

Online Survey Tool Powered by

qpweb1.questionpro.net