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Surveys
2013
November
P
Product satisfaction/packaging
Product satisfaction/packaging
0%
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Introduce your self by your first name and as a representative of NORSKE and then ask if they have time to Chat for a moment?
Well then as a representative of the NORSKE brand, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
How often do you or your staff use NORSKE?
daily
once/week or more
2 to 3 times a month
once/month
every 2-3 months
2-3 times a year
How satisfied are you with efficacy of the product for the following indications
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
We do not use for this
Ulcers/bedsores
Wounds/cuts
Diaper rash
Burns
How long have you used our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How do we rate in comparison to other companies that offer the same products?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely you would recommend our products to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How satisfied were you with your last interaction with our company?
Extremely satisfied
Slightly satisfied
Neither satisfied nor dissatisfied
Slightly dissatisfied
Extremely dissatisfied
How helpful is our company with your needs or questions?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
How does our product quality compare to similar products on the market?
Much better
Slightly better
About the same
Slightly worse
Much worse
How likely are you to use/purchase NORSKE again?
Definitely
Probably
Might or might not
Probably not
Definitely not
Never used
Would you recommend NORSKE to others?
Definitely
Probably
Might or might not
Probably not
Definitely not
N/A
What recommendations would you offer for improving [PRODUCT]?
Thank you for your feedback.
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