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  1. Surveys
  2. 2011
  3. September
  4. P
  5. Project Observer
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Hello:

You are invited to participate in our survey for Project Observer, a joint initiative led by the Corporate Strategy, Global Data Services, and Relationship Management teams to consolidate client data. In this survey, we are asking a group of 40 data users from across the company a series of questions related to data reporting to give us a better sense of the challenges and risks our businesses currently face. Findings from this survey will ultimately lay the groundwork for an enterprise data management solution.

It will take approximately 5 minutes to complete the questionnaire. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. If you have questions at any time about the survey or the procedures, you may contact Nadav Night at [email protected] or 212 656 2289.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
The first section of the survey aims to evaluate your current satisfaction with regards to data availability, accessibility, quality, reliability, and ease of use, etc.
 
 
 
What division are you in?
 
 
 
* If you use a reporting tool, which product do you use?
   
 
Please answer the following questions:
Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
* I have clean, consolidated, accurate customer and product data that meets my current needs.
* I have one source for customer data and product that is reliable (not requiring adjustments and enhancements)?
* Key data elements that I use are correct (no errors, no duplicates,no systematic cleansing or corrections).
* My data is data current.
* I am satisfied with the data sourced to me.
* I do not have any difficulty combining data for comparison purposes.
* I am not missing records, data elements, and do not regularly experience cases of problematic duplicated data.
* I am satisfied with my reporting tool.
* I have a data model designed to support future expansion with minimal structural changes.
* My current application customer data model reflects the priorities of my business group.
* I am satisfied with Workflow & Change Management process and procedures.
* The process and procedure is clear and manageable to work with, for new development, troubleshooting and remediation efforts.
 
 
The second section of this survey aims to quantify your effort around data validation, data cleansing, manual updates, generating reports, integrating data in spreadsheets, etc.
 
 
Please answer the following question:
Very Easy Easy Acceptable Difficult Very Difficult N/A
* How relatively difficult or easy is it for you to access referential, transactional, or financial data outside your business/department?
 
 
On average, how many man-hours are spent per month by you and/or your team doing the following:
Less than 1 hour 1 to 5 hours 5 to 10 hours 10 to 20 hours More than 20 hours N/A
* Remediating data quality issues
* Relating to data integration and ongoing data maintenance
* Developing applications/reports, including executions of periodic jobs (daily,weekly,...)
* Performing report development and publishing functions
* Operational support that could be reduced by improved data quality
 
 
Please answer the following questions:
No Yes N/A
* Do any of your reporting or data systems frequently require off-hours production support?
* Do you feel that you have sufficient staff and resources with both technnical and business competency to support new data/reporting initiatives?
* Do you feel that you have sufficient staff and resources with both technnical and business competency to support new data & reporting initiatives?
* Do you feel that your team has sufficient staff and resources to perform routine data maintenance and adapt to ongoing changes?
* Do you feel that your team has sufficient staff and resources to perform report development and publishing functions?
* Do you integrate data from multiple sources routinely in your role?
* Do you aggregate data and consolidate this data routinely in your role?
 
 
Please provide any feedback or comments regarding this survey:
   
 
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