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Surveys
2017
February
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
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How long have you been a part of our program?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of program do you use? Select all that apply.
Head Start Full Day
Head Start Part Day
Home Based (Early Head Start/Head Start)
Family Child Care
Early Head Start Center Based
What was your level of satisfaction with our program so far this year?
Poor
Below Average
Average
Good
Excellent
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of
Understanding customers' needs
Sales staff
Price
How likely are you to recomment our services to other families?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our SERVICES?
What best describes your employment status?
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Other
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