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  1. Surveys
  2. 2011
  3. February
  4. Q
  5. QuestionPro : In-Store Shopping Satisfaction
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How often do you visit The Austintown Plaza?
 
Once a week
 
Once a month
 
Once every 3 months
 
Once every 6 months
 
Once a year
 
 
 
When did you last visit The Austintown Plaza?
 
In the past week
 
In the past month
 
In the past 3 months
 
In the past year
 
 
 
The last time you visited, why did you choose The Austintown Plaza?
 
Just browsing
 
To buy something for myself
 
To buy a gift
 
To compare products
 
Other
 
 
 
 
Overall, how satisfied were you with your last shopping experience? What store did you shop at? ______________________________
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
Please indicate the degree to which you agree/disagree with the following statements about our Plaza.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
The Plaza location is convenient
The Plaza has a neat and clean appearance
The layout of the Plaza makes it easy to shop
The Plaza offers a good variety of stores and services
The quality of products offered matches my expectations
 
 
 
How likely are you to shop at The Austintown Plaza again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Rank the following marketing tools you are most likely to respond to:
 
Billboards
 
Newsprint; state publication ________________
 
Radio; state channel _________________
 
Facebook
 
Email marketing
 
Television Ads; state channel ___________________
 
Direct Mail Marketing
 
 
 
Do you have any suggestions for improvement for The Austintown Plaza?
   
 
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