This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2011
  3. March
  4. Q
  5. QuestionPro : Service Delivered Follow-up
0%
Exit Survey »
 
 
When was the last time you were serviced / in contact with the Group IT Steering Committee Secretariat (GITSC)team?
 
Within The Past 3 Months
 
Within the Past 6 Months
 
Within the Past 12 Months
 
More Than 12 Months Ago
 
Never Before
 
 
 
If the tools were developed to continue sharing knowledge with other participants after the conference, which tools would you be most likely to use?
 
Blog
 
Facebook
 
Forum
 
LinkedIn
 
 
Please indicate your level of satisfaction with the following attributes of our service.
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
GITSC Team are approachable / accessible / available to be contacted
GITSC Procedure, Guidelines are edequate and reliable
Response to all enquires / advise / guidance are withinin time and are beneficial to me
 
 
Comment:
   
 
 
 
Please complete the following. The service...
 
Was better than expected
 
Matched expectations
 
Was worse than expected
 
 
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
The paperless meeting has increased the value in preparing you to more fully participate in meeting
Being paperless has played a key role in maximizing objective of the meeting
We achieved the pre-established targets/goals
The ebook prepared is user friendly and easy to navigate
 
That the paperless meetings were thouroughly planned and executed by the GITSC Secretariat
 
That the paperless meetings were thouroughly planned and executed by the GITSC Secretariat
Support and follow through by GITSC Secretariat team to ensure that paperless related support are attended
requests are attended to is satisfactoryThe GITSC Secretariat are rescommunication and follow-up on problem resolution?
...
 
 
Comment:
   
 
 
 
How likely are you to renew your contract with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How do we rate compared to other consultants/service providers?
 
Much better
 
Better
 
About the same
 
Worse
 
Much worse
 
Don't know/not applicable
 
 
 
Do you have any suggestions for improvement?
   
 
Survey Software Powered by QuestionPro Survey Software