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QuestionPro : Services Provided to Consumers

Questionnaire - Job4Locum.Com - Services Provided to Consumers
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Dear Sirs/Mdms,

First of all on behalf of Job4locum we would like to thank you for subscribing with our services. In order to provide the best customer service, we would greatly appreciate if you could kindly fill in the questionnaires below.

Also, kindly drop us an email should you have any comments or ideas with regards to our services offered. Your opinions are valuables to us!

Thank you.

Best Regards,

The Job4locum Team 
 
 
 
How long have you been using our services?
 
Less than 1 month
 
1 month to less than 3 months
 
3 months to less than 5 months
 
5 months and above
 
 
How often do you use our service?
Don't Use Daily Weekly Monthly Quarterly
Locum advertisements
Locum applications
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Professionalism
Subscription experience
Quality of service
Understanding of customers' needs
 
 
 
How do we rate in comparison to other companies that offer the same services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
What is your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What best describes your employment status?
 
Employed full-time
 
Employed part-time
 
Self-employed
 
Prefer not to answer
 
Other