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2017
February
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
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Hello: You are invited to participate in our brief questionnaire to help us at Monash South Africa (MSA) understand the profile and needs of our audience of enrolled students at the welcome and orientation session on Saturday 4 February 2017. The survey is anonymous and completely voluntary. There are no foreseeable risks associated with this survey and the information, which will be treated as confidential, will only be used to prepare the presenters for our first meeting. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. Thank you very much for your time and support. Please start with the questionnaire now by clicking on the
Continue
button below.
How long has it been since you last were involved in a formal learning process at an institution?
Less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years to less than 10 years
10 years or more
Tell us how you are feeling about this new learning journey?
Don't know
Low
Medium
High
Stratospheric
Expectations of the course
Expecations of networking
Expectations for improving career
Excitement levels
Anxiety levels
List the burning questions you would like to get answers to at the first contact session.
Where do you currently reside or commute from to get to MSA on contact days?
West Rand
Central Johannesburg
East Rand
Johannesburg South
Johannesburg North
Elsewhere in Gauteng (if you would like to be specific, please use the "other" field below
Other: Please state province or country and closest city
Regarding your career, which descriptor would you consider most accurate for yourself....
Early career / Employee
Middle management (or equivalent experience)
Senior management (or equivalent experience)
Executive
Self-employed / entrepreneur / business owner / other
How would you rate your experience with MSA thus far?
Not applicable
Below Average
Average
Above Average
Well Above Average
General customer service experience
Telephonic communications
Written/email communications
Professionalism
Resolving queries
Appreciation of customers' needs
Any further comments/suggestions:
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