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1. Which of the following best describes your position within the company?
 
CEO/owner
 
Partner/senior executive
 
Professional (consultant, legal, medical, architect)
 
Finance/accounting/purchasing
 
Marketing
 
Office manager
 
Administrative assistant
 
Technical/IT professional
 
Sales professional
 
Other
 
 
 
 
2. In which state is your office located?
 
 
 
3. Including yourself, how many employees work at this location?
 
1
 
2 to 7
 
8 to 19
 
20 to 49
 
50 to 99
 
100 or more
 
Don't know/Not sure
 
Other (Please specify)
 
 
 

Which of the following categories can your firm be classified under?
 
 
 
5. Please select the range that is closest to the approximate annual sales for your company, at this location in [YEAR]
 
Less than 100,000
 
$100,000 to $499,999
 
$500,000 to $999,999
 
$1 million to $5 million
 
$5 million or greater
 
Don't know
 
 
6. We are interested in understanding more about the role you play in selecting website services for your company. For each of the items below, please tell us what your individual involvement is in the purchasing process.


DEVELOPING A WEBSITE


 
Determine need to purchase
 
Evaluate various products/vendors
 
Authorize/approve purchase
 
Determine where to purchase
 
Place orders
 
Other
 
 
 


REGISTERING A DOMAIN NAME



 
Determine need to purchase
 
Evaluate various products/vendors
 
Authorize/approve purchase
 
Determine where to purchase
 
Place orders
 
Other
 
 
 
7. For each of the following areas listed, please tell us if your company purchased this service in the past 6 months and if that purchase was made on-line.
We did not purchase
this item at all
Purchased item...
but not online
Purchased item...
online
Developing a Website
Registering a domain name
Web Hosting Services
 
 
8. How much would you estimate your company spent in the past 6 months on the following web related activities (at this location)?
Did not purchase Don't Know $1,500 to $5,000 $5,000 to $10,000 $10,000 to $25,000 $25,000 or more
Developing a Website
Web Hosting Services
 
 
9. For each of the following areas listed, please tell us if your company plans to purchase this service in the next 6 months and if you plan to purchase on-line.
Will not Purchase Will purchase but not Online Will purchase Online Not sure
Developing a Website
Registering a domain name
Web Hosting Services
 
 
 
10. Which of the following best describes your company's website?
 
Informational/advertising site that describes the business or displays products
 
E-commerce site that has credit card processing ability
 
Fully integrated site with credit card and order processing capability
 
No website but plan to have one
 
No website and no plans in the near future to develop one
 
Other
 
 
 
 
11. How satisfied are you with the overall quality, look, feel, and functionality of your website?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
N/A