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Thank you so much for attending REACH Sales Training. We genuinely enjoyed meeting all of you and can’t wait to see the great things that we know you are all capable of achieving.
As we discussed, it is always our mission to continue to improve our training programs. If you would, please complete the following survey within one week following the conclusion of this class, so we can make the next class even better.
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| Overall Program length was: |
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| The Content of the program was: |
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| The pace of the program was: |
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| Were the instructions and guidelines clear? |
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| How would you rate the facilitator’s presentation? |
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| What additional topics should we consider in the future to make the training more meaningful? | | |
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| Was there anything we could omit for next time? Anything that was not quite as meaningful for you. | | |
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| What was the one thing from the training that will have the largest impact for you? | | |
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| What was the one thing from the training that will have the least impact for you? | | |
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| Was the training what you thought it would be? |
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| How does this training compare to other training programs you've attended in the past? | | |
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| I have been with Hyatt in a sales role for _____ months/years. |
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| Current Sales role or position: | | |
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| *This data is used to assist the training department in delivering better more blended learning tools for the various ways we learn.* |
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| Would you recommend this program to others? |
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| Please comment on you experience with the clients. |
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| Was the interaction with the clients "Real Life" to some extent? | | |
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| Did you think the scoring was fair? |
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| What could we do to improve this component? | | |
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| Check-In/Check out Experience: |
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| Meeting Related Food and Beverage-Food Quality: |
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| Meeting Related Food and Beverage-Service: |
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| Overall Guest Service Experience: |
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| What is the one thing that the hotel could have done to make you rate your experience as excellent? | | |
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| Anyone we should recognize from the hotel team for outstanding service? | | |
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| Additional Comments or Suggestions: | | |
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| May we contact you for additional insights? (Optional) |
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