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The University of California at Berkeley’s Institute of Transportation Studies Transportation Sustainability Research Center in collaboration with Rossmoor’s Transportation Services is seeking your input on the viability of an Electric Vehicle Carsharing service at Rossmoor.

TSRC has been involved in exploratory research with Rossmoor for several years. TSRC researchers are extremely grateful for the insightful dialogues and exchanges with Rossmoor residents over the last several years and we are pleased to continue the research with the enclosed survey.

As with all previous research and surveys that have been administered, your participation is completely voluntary. If you choose to participate and fill out the questionnaire, you are free skip any questions that you don’t want to answer. While there are no direct benefits to participating in the survey, we hope that the information we gather will shed light on Rossmoor residents’ interest in carsharing programs in general including those that utilize alternative energy sources- such as electricity.

In order to maintain anonymity and confidentiality of all participants, we ask that you not include any personal information such as your name, address or phone number. A survey number will be assigned and noted on the questionnaire once UC Berkeley researchers receive it.

If you have any questions about the survey, please contact Madonna Camel at 510-665-3467 or email at [email protected]

Thank you in advance for your participation.

TSRC Project Staff
Madonna Camel- Project Manager/Survey Researcher

 
 
 
First, we have some vehicle-related questions.
 
 
Please indicate the age and gender of all drivers in your household.
Age Gender (M/F)
Driver 1 (you)
Driver 2
Driver 3
Driver 4
Driver 5
 
 
 
Do you own a car?
 
Yes
 
No
 
 
 
If you do not own a car, why? (Please check all that apply)
 
Cost
 
Physical limitations
 
Prefer not to drive at night
 
Other, please specify:

 
 
 
How does the cost of gas influence your auto choice? (Please check all that apply)
 
I drive the personal vehicle available to my household that is most fuel efficient.
 
I have purchased a more fuel-efficient vehicle.
 
I plan to purchase a more fuel-efficient vehicle.
 
The cost of gas does not influence my auto choice.
 
Other, please specify:

 
 
 
How does the cost of gas influence your auto travel? (Please check all that apply)
 
I make fewer trips.
 
I carpool.
 
I combine two or more trips into one.
 
I travel to destinations that are closer to my home.
 
The cost of gas does not influence my auto travel.
 
Other, please specify:

 
 
Please provide the year, make, and model of all vehicles you currently own. If you know roughly the miles driven per year on each vehicle, please provide that too, otherwise leave it blank. If you are unsure or decline to state, please skip to the next question. If you own more than 3 vehicles, state the three you most use.
Vehicle 1 Vehicle 2 Vehicle 3
Year
Make
Model
Miles per year
 
 
 
Approximately how many miles a year do you drive (across all cars)?
   
 
 
 
How much insurance do you pay yearly (in dollars) for all of your vehicles?
   
 
 
 
Roughly how much do you pay per month (in dollars) to own or lease all your vehicles? If you have completely paid off your vehicle, please type "Paid" in the provided space. If you do not own a vehicle, please skip to the next question.
   
 
 
 
What is the primary reason you might purchase or lease a new vehicle?
 
To get better fuel efficiency
 
Current vehicle is not working
 
I would not buy a new vehicle
 
Other, please specify:
 
 
Please describe the next vehicle that you would like to purchase. If you do not plan to purchase another vehicle, please skip to the next question.
Year
Make
Model
 
 
In the table below, please indicate how many driving trips you take per month that are approximately the distance in miles indicated in each row. (Please check all that apply)
1 trip per month 2 trips per month 3 trips per month 4 trips per month 5 trips per month 5 or more trips
5 miles
10 miles
15 miles
20 miles
30 miles
40 miles
50 or more
 
 
Please indicate the destinations you travel to inside of Rossmoor by frequency of trips? (Please check all that apply)
Daily Once or twice a week Once or twice a month Few times a year Never Were you a passenger? Were you a driver?
Gateway Clubhouse
Library
Gym
Visit friends
Peacock Theater
Other locations, please specify:
 
 
Please indicate the destination you travel to outside of Rossmoor by frequency of trips? (Please check all that apply)
Daily Once or twice a week Once or twice a month Few times a year Never Were you a passenger? Were you a driver?
Downtown Walnut Creek
Public Library
Visit friends
Lesher Theater
Medical appointments (e.g., John Muir or Kaiser Medical centers)
Other locations, please specify:
 
 
 
What is the furthest distance, for a single trip (round-trip), that you travel from Rossmoor during a typical month?
   
 
 
 
How long is an average daily trip (round-trip) for you?
   
 
 
 
Do you typically plan your driving trips in advance?
 
Yes
 
No
 
Sometimes
 
 
 
How far in advance do you typically plan your trips?
 
One hour
 
More than one hour
 
One day
 
More than one day
 
One week
 
Other, please specify:
 
 
 
 
How often do you drive a vehicle other than your own?
 
Once a week
 
Once a month
 
Hardly ever
 
Never
 
Other, please specify:
 
 
 
 
How often do you travel as a passenger in a vehicle other than your own?
 
Once a week
 
Once a month
 
Hardly ever
 
Never
 
Other, please specify:
 
 
 
 
Do you prefer to travel in a vehicle other than your own?
 
Yes
 
No
 
 
 
When you travel, do you make several “there and back trips” or combine multiple trips into one?
 
Make several there and back trips
 
Combine trips
 
Other, please specify:
 
 
 
 
Do you share a vehicle with another member of your household?
 
Yes
 
No
 
I do not own a vehicle.
 
 
 
How many miles do you drive, on average, per week? If you do not own a vehicle, please skip to the next question.
   
 
 
 
During a typical week, how many times do you take public transit?
 
Once a week
 
Two times per week
 
Three times per week
 
Four times per week
 
I do not take public transit
 
Over four times per week, please specify how many times:
 
 
 
 
Please select all modes of public transit you take at least once a month:
 
Rossmoor Bus
 
County Connection Bus
 
BART
 
Muni
 
Other, please specify:
 

 
 
How often do you take the following forms of public transit? Please indicate whether you use the transportation mode in each row “Every Day,” “Every Other Day,” “Once a Week,” “Twice a Month,” “Once a month,” “Once Every 6 Months,” or “Never.”
Every Day Every Other Day Once a Week Twice a Month Once a Month Once Every 6 Months Never
BART
Rossmoor Bus
Dial-A-Bus
County Connection Bus
AC Transit
MUNI
Other, please specify:
 
 
 
To which destinations do you typically take public transportation to inside of Rossmoor? (Please check all that apply)
 
Gateway Clubhouse
 
Library
 
Gym
 
Visit friends
 
Peacock Theater
 
Other, please specify:
 

 
 
 
To which destinations do you typically take public transportation to outside of Rossmoor? (Please check all that apply)
 
Safeway, Walnut Creek
 
Downtown Walnut Creek
 
Lesher Theater
 
Public Library
 
San Francisco
 
Berkeley
 
Oakland
 
Other, please specify:
 

 
 
 
For which reasons do you feel taking the Rossmoor Bus is more convenient than driving? (Please check all that apply)
 
The Rossmoor bus stops at all of my frequent destinations.
 
I like the frequency of pick-ups/drop-offs.
 
I do not have to worry about parking.
 
None of the above, I do not feel the Rossmoor Bus is more convenient.
 
Other reasons, please specify:

 
 
 
For which reasons do you feel driving your personal vehicle is more convenient than taking the Rossmoor Bus? (Please check all that apply)
 
There is plenty of available parking.
 
I like having a vehicle to transport packages/groceries.
 
I do not own a vehicle.
 
None of the above, I do not feel that driving my personal vehicle is more convenient.
 
Other reasons, please specify:

 
 
 
Next, we have some questions about a proposed electric-vehicle Carsharing program at Rossmoor.

“Carsharing can be defined as repeated very short-term vehicle rentals. Typically, cars are rented by Carsharing users for a fraction of a day (i.e., a few hours or less). Every car is used by several drivers; each driver has exclusive access to the vehicle at a different time of the day, when they have made a reservation. Drivers will pick-up and return vehicles at shared-use lots (e.g., public transit stations and neighborhood parking lots). They are usually members of the Carsharing organizations and use vehicles repeatedly (e.g., every day, a few times per week). Fees are typically based on travel distance and time, and cover maintenance, insurance, registration, and fuel. The Carsharing organization organizes the service.”

The electric vehicles used would be the Nissan Leaf with a driving range of 100 miles and recharging time of four to eight hours.
 
 
 
Would you be interested in a Carsharing system at Rossmoor?
 
Yes
 
No
 
Maybe
 
 
 
How much of a range are you willing to travel knowing that the vehicle driving range is 100 miles?
 
5 miles
 
10 miles
 
15 miles
 
20 miles
 
30 miles
 
40 miles
 
50 miles
 
60 miles
 
70 miles
 
80 miles
 
90 miles
 
 
 
How much of a range are you willing to travel if the vehicle driving range is 75 miles?
 
5 miles
 
10 miles
 
15 miles
 
20 miles
 
30 miles
 
40 miles
 
50 miles
 
60 miles
 
70 miles
 
 
 
How much of an impact would a vehicle driving range of 75 miles have on the kinds of the trips you make?
 
It would greatly impact the kinds of trips I make.
 
It would have some impact on the kinds of trips I make.
 
It would have little impact on the kinds of trips I make.
 
It would have no impact on the kinds of trips I make.
 
 
 
How much of a range would be long enough to accommodate most of your trips?
 
5 miles
 
10 miles
 
15 miles
 
20 miles
 
30 miles
 
40 miles
 
50 miles
 
60 miles
 
70 miles
 
80 miles
 
90 miles
 
 
 
How much of a range would be long enough to accommodate most of your trips if a roadside assistance service were included in your membership fee in case the vehicle runs out of charge?
 
5 miles
 
10 miles
 
15 miles
 
20 miles
 
30 miles
 
40 miles
 
50 miles
 
60 miles
 
70 miles
 
80 miles
 
90 miles
 
 
 
Assume you needed a vehicle to run errands at the last minute. What vehicle driving range would you be most comfortable with if the only available vehicle, at that time, were less than 100 percent charged?
 
5 miles
 
10 miles
 
15 miles
 
20 miles
 
30 miles
 
40 miles
 
50 miles
 
60 miles
 
70 miles
 
80 miles
 
90 miles
 
I would only use the vehicle if it were 100% charged.
 
 
 
How comfortable would you feel using an electric vehicle?
 
Very comfortable
 
Somewhat comfortable
 
Somewhat uncomfortable
 
Very uncomfortable
 
 
 
Is safety a concern when using an electric vehicle?
 
Yes
 
No
 
 
 
How comfortable would you feel refueling (plugging-in) an electric vehicle?
 
Very comfortable
 
Somewhat comfortable
 
Somewhat uncomfortable
 
Very uncomfortable
 
 
 
Would you be more likely to sign up for the service if there were non-electric (conventional gasoline or hybrid vehicles) also available for longer trips?
 
Yes
 
No
 
Maybe
 
 
 
Would you be willing to try out the electric vehicle Carsharing service on a trial basis for one or two trips?
 
Yes
 
No
 
Maybe
 
 
 
If this service came to Rossmoor do you think you might sell (one of) your household vehicles?
 
Yes
 
No
 
Maybe
 
 
 
Do you think that you would take public transit and carpool more, if such a system existed?
 
Yes
 
No
 
Maybe
 
 
 
How often would you use a Carsharing vehicle, if one were provided?
 
Everyday
 
2-3 times per week
 
Once a week
 
Twice a month
 
Once a month or less
 
Once or twice a year
 
Never
 
 
 
For which types of trips might you use Carsharing if it were offered at Rossmoor? (Please check all that apply)
 
Shopping
 
Medical appointments
 
Visit friends
 
Dining
 
Running errands
 
Outdoor recreation
 
Other, please specify:
 

 
 
 
At what hours of the day would you most often use a vehicle? (Please check all that apply)
 
Early morning
 
Late morning
 
Early afternoon
 
Late afternoon
 
Early evening
 
Late evening

 
 
 
How many hours would you use a Carsharing vehicle for an average daily trip?
 
Less than 1 hour
 
Approximately 1 hour
 
2-4 hours
 
More than 4 hours
 
24 hours
 
 
 
What location within Rossmoor would be convenient for you to pick up and drop off a Carsharing vehicle before and after your trip? (Please check all that apply)
 
Buckeye Grove
 
Dollar Clubhouse
 
Creekside Clubhouse
 
Gateway Clubhouse
 
Waterford Complex
 
Del Valle Clubhouse
 
Hillside Clubhouse

 
 
 
How far would you be willing to walk to access a Carsharing vehicle?
 
100 yards
 
1/4 mile
 
1/2 mile
 
I am not willing to walk.
 
 
 
What other forms of transportation would you use to access a Carsharing vehicle? (Please check all that apply)
 
Privately-owned golf cart
 
Rossmoor bus
 
Rossmoor Dial-A-Bus
 
Ask for a ride
 
Carpool
 
Borrow a friend’s vehicle
 
Other reasons, please specify:
 

 
 
If an on-call service to take you to or from the shared vehicles were available but charged a nominal fee, what would you pay for a trip from this service at the prices listed below? Please indicate whether you would “Definitely,” “Probably,” “Maybe,” “Probably Not,” or “Definitely Not” be willing to pay the fees for an on-call service given in each row.
Definitely Pay Probably Pay Maybe Pay Probably Not Pay Definitely Not Pay
$0.00 (free)
$0.15 (per trip)
$0.50 (per trip)
$0.75 (per trip)
$1.00 (per trip)
$2.00 (per trip)
$3.00 (per trip)
$4.00 (per trip)
$5.00 (per trip)
$10.00 (per trip)
 
 
 
Would you be willing to make reservations for a vehicle over the Internet, from up to a month in advance to minutes before use?
 
Yes
 
No
 
Maybe
 
 
 
What features and technologies should these vehicles include? (Please check all that apply)
 
AC
 
GPS
 
Sound added
 
Charging station availability information
 
Parking Assist
 
Automated assistance (On Star)
 
Other, please specify:
 

 
 
 
Some Carsharing vehicles use smart keys (which allow you to wave the key in front of a reader to identify the driver). Would you be willing to use smart key cards to access vehicles and PIN codes to start the vehicles?
 
Yes
 
No
 
Maybe
 
 
 
Would you be willing to use an Internet-based system that provides information on vehicle availability, charge status information, and a vehicle reservation system?
 
Yes
 
No
 
Maybe
 
 
 
Would you prefer to use a phone reservation system as an alternative to Internet reservations?
 
Yes
 
No
 
Maybe
 
 
 
Would you prefer to use an automated reservation system or to speak to a customer service representative for an additional fee?
 
I am willing to use an automated reservation system.
 
I prefer to speak to a customer service representative for an additional fee.
 
I have no preference.
 
I would not use a phone-based reservation system.
 
 
 
Next, we have a few questions about your willingness to pay for an electric vehicle Carsharing service at Rossmoor.
 
 
How much are you willing to pay for a refundable deposit to use the Carsharing service that includes a one month Carsharing trial period? Please indicate whether you would “Definitely”, “Probably”, “Maybe”, “Probably Not”, or “Definitely Not” be willing to pay the refundable deposit given in each row for use of the Carsharing service.
Definitely Pay Probably Pay Maybe Pay Probably Not Pay Definitely Not Pay
$0 (free)
$100.00
$200.00
$300.00
$400.00
$500.00
 
 
 
Would you prefer a higher monthly fee or a higher rate for usage (per hour/mile driven)?
 
Higher rate for usage
 
Higher monthly fee
 
Moderate monthly fee and moderate rate for usage
 
I would not use the Carsharing service.
 
 
How much are you willing to pay per hour of Carsharing vehicle use? Please indicate whether you would “Definitely”, “Probably”, “Maybe”, “Probably Not”, or “Definitely Not” be willing to pay the hourly price given in each row for use of a Carsharing vehicle.
Definitely Pay Probably Pay Maybe Pay Probably Not Pay Definitely Not Pay
$0 (free)
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$14.00
 
 
How much are you willing to pay for a monthly membership fee to access the Carsharing service? Please indicate whether you would “Definitely”, “Probably”, “Maybe”, “Probably Not”, or “Definitely Not” be willing to pay the monthly membership fee given in each row to use the Carsharing service.
Definitely Pay Probably Pay Maybe Pay Probably Not Pay Definitely Not Pay
$0 (free)
$5.00
$10.00
$15.00
$20.00
$25.00
$30.00
$35.00
$40.00
$45.00
$50.00
 
 
 
Now, we have a few questions that will help us categorize the results of this questionnaire.
 
 
 
What is your current marital status?
 
Single
 
Married
 
Domestic Partner
 
Divorced
 
Separated
 
Widowed
 
 
 
What is your age?
 
55 - 60
 
61 - 65
 
66 – 70
 
71 – 75
 
76 or older
 
 
 
Do you live in a…
 
Condominium
 
Co-op
 
Unattached single-family house
 
 
 
Do you have a…
 
Carport
 
Garage
 
None of the above
 
 
 
What is the last level of school that you completed?
 
Grade school
 
Some high school
 
High school
 
Associate's degree
 
Some college
 
Bachelor's degree
 
Some graduate school
 
Master's degree
 
PhD or higher
 
Other, please specify:
 
 
 
 
What is your current employment status?
 
Employed full time
 
Employed part time
 
Unemployed
 
Retired
 
 
 
What is your ethnicity? (Please choose all that apply)
 
White/Caucasian
 
Black/African American
 
Native American
 
Asian
 
Middle Eastern/Arab
 
Indian/Pakistani
 
Hispanic
 
Pacific Islander
 
Decline to respond
 
Other, please specify:
 

 
 
 
What was your household’s 2010 pre-tax income?
 
Under $10K
 
$10K - $20K
 
$20K - $50K
 
$50K - $75K
 
$75K - $100K
 
More than $100K
 
Decline to respond
 
 
 
Please use this space to voice any additional comments.
   
 
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