This free survey is powered by
  1. Surveys
  2. 2013
  3. April
  4. S
  5. Sample Tenant Survey
0%
Exit Survey
 
 
Hello:
You are invited to participate in our survey on Tenant Satisfaction. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about their satisfaction in the areas of management services, personal benchmarks, and quality of life. It will take approximately 10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only within the organization. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Jamie Martina at (828) 692-4744, ext 111, or by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the button below.

 
 
 
 
Describe your relationship with your neighbors.
 
Very close; we talk at least once a week. I feel comfortable going to them if I need anything.
 
Friendly; we greet each other by name whenever we pass each other.
 
Unfamiliar; I don't know the names of those living around me, and we never speak with one another.
 
Bad blood; can't stand my neighbors! I can't wait till one of us moves out.
 
Other
 
 
 
 
What utilities and amenities are included in your rent?
 
Trash pick-up
 
Recycling bins
 
Trash cans for each unit
 
Water / sewage
 
Electric
 
Refrigerator
 
Microwave
 
Adequate parking

 
 
 
Does the building have regular cleaning services/checks?
 
Yes
 
No
 
 
 
How would you rate your management company's turn-around time to handle complaints/repairs?
 
Excellent; someone is sent the same day or early the next day to address the problem.
 
Good; usually hear back within a day, and someone schedules a time before the end of the week to address issue directly.
 
Room for improvement; days till anyone calls me back, and repairs aren't done well enough the first time.
 
Poorly; management may take days until the issue is even addressed, and maintenance jobs are slipshod and hastily done.
 
 
 
Describe your relationship with your neighbors.
 
Very close; we talk at least once a week. I feel comfortable going to them if I need anything.
 
Friendly; we greet each other by name whenever we pass each other.
 
Unfamiliar; I don't know the names of those living around me, and we never speak with one another.
 
Bad blood; can't stand my neighbors! I can't wait till one of us moves out.
 
 
 
Does management organize many community gatherings and activities for the tenants?
 
Regularly
 
On special occasions
 
Rarely
 
Never has
 
 
 
How many people besides yourself do you care for in your home?
 
1
 
2
 
3
 
4
 
5+
 
Other
 
 
 
 
How many hours a week do you work at your job?
 
<10
 
10-20
 
20-30
 
30-40
 
40-50
 
50+
 
I am not employed
 
If not employed, please elaborate.
 
 
 
 
So like, what are you guys' hopes and dreams?