Service

Dear Customer:

As the service team manager of Muhlen Sohn Industries, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Ryan Jansen

Service Team Manager

Please provide date of service and plant/location.

In thinking about your most recent experience with Muhlen Sohn Industries, was the quality of service you received:

If you indicated that the customer service was unsatisfactory, would you please describe what happened?

The following questions pertain to the service technician you dealt with most recently. Please indicate whether you agree or disagree with the following statements

The service technician arrived on time and completed service in a timely manner.

The service technician was very knowledgeable.

The service technician made sure all questions or concerns were addressed before leaving.

The service technician made sure area was cleaned before leaving.

Are there any other comments about the Service technician you would like to add?