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Service Desk Employee Survey

KBS Service Desk Employee Survey
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As a member of the KBS Service Desk, we are inviting you to participate in this survey to gather feedback on several areas regarding your employment experience. There will be places to add comments throughout which will help us understand your ratings better, please provide as much information as you are comfortable. Your participation in the survey is voluntary. Your survey responses will be confidential.

Thank you very much for your time.

Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you been an employee of the KBS Service Desk?
 
Less than 3 months
 
3 - 6 months
 
6 - 12 months
 
1 - 2 years
 
2 years or more
 
 
 
I enjoy the position I am in and feel this is a positive working environment.
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
 
I would refer a friend to work on the Service Desk.
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
 
Please provide additional feedback and suggestions around your ratings to the prior two questions (Overall Work Environment).
   
 
 
 
The training I received while on-boarding prepared me well for the role I am in.
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
 
After the initial training, I have been satisfied with the ongoing resources and training that has been provided?
 
Strongly Disagree
 
Disagree
 
Undecided
 
Agree
 
Strongly Agree
 
 
 
Please provide additional feedback and suggestions around your ratings to the prior two questions (Training & On-boarding).
   
 
 
 
How would you rate the quality of feedback you are receiving from your supervisor? Do you feel connected to your performance?
 
Very Dissatisfied
 
Not Satisfied
 
Neutral
 
Satisfied
 
Very Satisfied
 
 
 
I have a clear path for career advancement?
 
Strongly disagree
 
Somewhat disagree
 
Neither agree nor disagree
 
Somewhat agree
 
Strongly agree
 
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