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  2. 2013
  3. April
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  5. Skipjack Assessment
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Orders with special instructions stop in what queue?
 
Supplier Assistance Queue
 
Pending Instructions Delivery Queue
 
Duplicate Check Queue
 
Manual Assignment Queue
 
 
 
Which queue holds integration orders that fail validation:
 
Exceptions Hot Queue
 
Exception Queue
 
Electronic Errors Queue
 
 
 
Which of the following is not listed in the Options menu:
 
Flag to personal interest queue
 
Reassign vendor
 
Change order status
 
Work today flag
 
Modify order details
 
 
 
Which enables you to search for an associate with coverage in a particular geography?
 
Order Search
 
Client Search
 
Vendor Search
 
Firm Search
 
 
 
To send a fee request to supplier, I would use which of the following options?
 
Vendor Support Ticket
 
Supplier Assistance Button
 
Vendor Fee Ticket
 
Email to STARS Supplier
 
 
 
What should I check prior to assigning an associate to a order?
   
 
 
 
Which of the following are vendor ranks:
 
Gold
 
Bronze
 
Silver
 
Platinum
 
None of the above
 
All of the above

 
 
 
Which option do you choose to remove a vendor assigned to an order:
 
Change Order Status
 
Reassign Vendor
 
Remove Vendor
 
Modify Order Details
 
Map Order
 
 
 
In skipjack, Addendums are called?
   
 
 
 
Case numbers are entered on which tab?
 
Other Information
 
Property Information
 
Client Information
 
FHA/VA Information
 
Co-Borrower Information