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Exit Survey
 
 
The purpose of this survey is for SPD to improve our service so that we can serve you better. It is very important for us to get your feedback. Your time and support is highly appreciated. The survey will take approximately five minutes to complete.

Your survey responses will be strictly anonymous and confidential. Data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sherif Khattab by phone 04-3046600/626 or by email at [email protected]

Please start the survey now by clicking on the Continue button below.
 
 
 
* 1. Which of the following statements best describe SPD Consultancy ( Select as many as applicable )?
 
Professional consultant service provider
 
Detail-oriented
 
Knowledgeable
 
Driven to deliver
 
Other (please specify)
 

 
 
2. How would you agree with the following: ( Select one in each case )
Strongly disagree Disagree Neutral Agree Strongly Agree
* a. SPD has enough exposure in the market
* b. SPD should be more active in social media activities (i.e. web pages, twitter, linked in news feeds, etc.)
* c. SPD provided you with relevant and adequate information in regard to job opportunities
* d. SPD provided you with a clear and concise general agreement, work order and additional documents (timesheet, invoice, next of kin, etc.)
* e. Based on your experience with SPD did you recieve your general agreement and work order in a timely manner
 
 
3. Based on your experience with SPD, our representatives were: ( Select one in each case )
Strongly Disagree Disagree Neutral Agree Strongly Agree
* a. Courteous
* b. Responsive
* c. Detail-oriented
* d. Friendly
* e. Enthusiastic
* f. Informative
 
 
4. How important are the following to you: ( Select one in each case )
Not important at all Not important Neutral Important Very Important
* a. Our response time
* b. Quality of feedback
* c. Quantity of feedback
* d. Quality of service
* e. Problem solving skills
 
 
5. How satisfied are you with the following: ( Select one in each case )
Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
* a. Current payment terms
* b. Our response time
* c. Quality of feedback
* d. Quantity of feedback
* e. Quality of service
* f. Problem solving skills
* g. Overall performance
 
 
6. How would you rate the following services (if organized by SPD)
Very poor Poor Average Good Excellent N/A
* a. Visa
* b. Accomodation
* c. Local transportation
* d. Flights
* e. General support
 
 
 
* 7. Would you engage in business with SPD Consultancy again?
 
Yes
 
No
 
 
 
* 8. Would you recommend us to others?
 
Yes
 
No
 
 
 
9. Comments/Suggestions to help us serve you better