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| Thank you so much for participating in this survey. A few months ago you purchased the SpineDok System. We would greatly benefit from learning about your user experience, and would like to get your feedback. It will help us serve you better and is greatly appreciated. At the end of the survey you’ll have the opportunity to enter your name in the drawing for cash prizes. |
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| How did you first hear about the SpineDok System? |
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How did you know about the website? |
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| When you visited the SpineDok website, what information there convinced you to buy it? Please be as specific as possible. | | |
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| What was the main reason you decided to buy the SpineDok System? | | |
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| What are other reasons you bought it? | | |
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| How would you describe your back problem before you bought the SpineDok? |
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| How satisfied are you with the SpineDok System? |
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| Why would you say that you are very satisfied? | | |
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| Why would you say that you are somewhat satisfied? | | |
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| Why would you say that you are neither satisfied nor dissatisfied | | |
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| Why would you say that you are somewaht dissatisfied? | | |
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| Why would you say that you are very dissatisfied? | | |
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| What would you say is the best thing about SpineDok? | | |
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| What else do you like about it? | | |
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| What, if anything, don’t you like about SpineDok? | | |
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| To whom would you recommend SpineDok? (Check all that apply): |
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| When you first got SpineDok, how often did you use it? |
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| How often do you use SpineDok now? |
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| How much time do you spend on the SpineDok each time you use it? | | |
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| Have you used other products to treat your back in the past, or are you using them now? Please list all the products you have tried | | |
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| How does the SpineDok System compare to the other products you have tried to treat your back? |
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| Why would you say that the SpineDok is considerably better than other products? | | |
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| Why would you say that the SpineDok is somewhat better than other products? | | |
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| Why would you say that the SpineDok is as effective as other products? | | |
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| Why would you say that the SpineDok is somewhat worse than other product? | | |
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| Why would you say that the SpineDok is considerably worse than other products? | | |
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| Have you developed any routines or tips for using the SpineDok which you’d like to share with us? By routines we mean something like doing a full body stretch before using it, or taking a hot shower, or going for a run etc. | | |
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| Would you be interested in buying additional accessories for your SpineDok System? (check all that apply) |
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| Do you have any success stories with the SpineDok System that you’d like to share with us and potential users? | | |
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| Would you allow us to use your comments and stories on our website or for other marketing efforts such as securing marketing partners? |
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| Just a few more questions for classification purposes: Are you… |
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| What is the highest level of education you have achieved? |
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| What is your current employment status? |
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| What is the annual income of your household? |
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| If you would like to be entered into the drawing for a cash prize please provide us with your name and address:
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