Ce sondage gratuit est alimenté par
  1. Surveys
  2. 2016
  3. February
  4. S
  5. Suppliers satisfaction
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Contact Information
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
* How many years have you been associated with buyer organization’s?
   
 
 
 
How many components/material types/parts, do you supply to the buyer organization?
   
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Collaboration
Communication
Trust and respect
Training and development
Initiative
 
 
Concerning collaboration:
strongly agree agree don’t know disagree strongly disagree
In case of operational concerns, the personnel at the buyer organization is able to direct to the correct person for issue resolution
The buyer organization actively pursues issues raised with them and tries to resolve those issues
You find the personnel at the buyer organization responding to queries within agreed timelines
Your personnel are trained, based on the need, by the buyer organization
You receive orders which are well-prioritized
Is the feedback we provide to you adequate
 
 
Concerning communication:
strongly agree agree don’t know disagree strongly disagree
There are many communications channels with SEB (phone calls, visits, website, etc).
You receive periodic communication of changes from the buyer organization
You understand the terms and conditions of the contract with the buyer organization 
You find it easy to talk to the personnel within the buyer organization
You find that our needs are clear
You have a direct contact to talk to
 
 
Concerning trust:
strongly agree agree don’t know disagree strongly disagree
You receive your payment within or by the end of the credit period
In case of delay in payment, the buyer organization communicates the same on time and ensures the next time frame is shared with you
Once you receive an order, it is usually not changed by the buyer organization
System and Process Audits, done at your end by the buyer organization are fair and easy to understand
Your supplies, based on the orders are accepted and honored by the buyer organization every time (except in case of defects)
The purchase order and schedules are made and sent based on your capacity to supply
You receive orders with agreed lead times to supply
 
 
How satisfied are you with the following:
Always pay on time
Provide adequate lead times
Personalize the relationship
Share information
 
 
 
If you could change or improve just one thing about (Company) what would it be?
   
 
 
 
Comments/Suggestions: